Stephanie Chavez

Stephanie Chavez Email and Phone Number

Customer Service Professional @ Pepper Explosion
PHILLIPSBURG, NJ
Stephanie Chavez's Location
Phillipsburg, New Jersey, United States, United States
About Stephanie Chavez

I am a highly motivated self starter with nearly 10 years of merchandising and shipping experience. I have held roles in customer service, merchandising; shipping, as well as, roles in management. My approach is always efficient, effective, and ethical; and I always attempt to perform at the highest level of customer service for our customers and their needs.

Stephanie Chavez's Current Company Details
Pepper Explosion

Pepper Explosion

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Customer Service Professional
PHILLIPSBURG, NJ
Employees:
2
Stephanie Chavez Work Experience Details
  • Pepper Explosion
    Merchandising And Shipping Specialist
    Pepper Explosion Aug 2017 - Present
    Philipsburg, New Jersey
    -Effectively and accurately prepare, process, submit, and manage documentation related to merchandise.-Assist shipping and receiving unloading trucks and checking in merchandise.-Processing requests and supply orders: pulling materials; packing boxes; placing orders for deliveries. -Sort and place materials or items on racks, shelves or in bins according to organizational standards. -Open bales, crates, and other containers utilized for receiving and/or shipping.… Show more -Effectively and accurately prepare, process, submit, and manage documentation related to merchandise.-Assist shipping and receiving unloading trucks and checking in merchandise.-Processing requests and supply orders: pulling materials; packing boxes; placing orders for deliveries. -Sort and place materials or items on racks, shelves or in bins according to organizational standards. -Open bales, crates, and other containers utilized for receiving and/or shipping. -Maintains inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer; and assist in counting the physical inventory.-Prepare parcels for mailing.-Effective merchandise handling to meet payroll budget, efficiency and productivity goals. -Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat. -Organize warehouse and work area for orderliness at all times. -Wear the proper safety equipment. Show less
  • Best Buy
    Merchandising Specialist
    Best Buy Jul 2015 - Aug 2017
    Philipsburg, New Jersey
    -Assist in breakdown, organization, count, and replenishment of the weekly inventory truck.-Provide customer service and assist in providing guidance for product information and location. -Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship. -Arrange product according to planogram specifications.-Utilize web based applications to receive work documentation and information… Show more -Assist in breakdown, organization, count, and replenishment of the weekly inventory truck.-Provide customer service and assist in providing guidance for product information and location. -Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship. -Arrange product according to planogram specifications.-Utilize web based applications to receive work documentation and information. -Perform ad set, price change, clean & bright, functionality and farming duties.-Check in drop shipments, truck shipments.-Completes OMS online orders in a timely fashion.-Insure check-out lanes are set with proper product in each line.-Upstock and downstock overstock product when necessary.-Ensure all product has been moved off of the sales floor prior to opening. -Participated in Confirm products are put on sales floor properly and in a timely manner.-Effectively and accurately prepare, process, submit, and manage documentation related to merchandise. Show less
  • Sir-Stor- A-Lot
    Associate Manager
    Sir-Stor- A-Lot Jun 2013 - Jul 2015
    West Park, Florida
    -Provided exceptional customer service to patrons of the storage facility on a consistent basis. -Responsible for daily opening and closing duties. -Maintained cash register with money drops through the day and balancing register at the end of each shift.-Resolving customer issues to their overall satisfaction. -Maintaining an overall management style that follows company best practices. -Providing leadership and direction to all employees. -Ensuring a consistent… Show more -Provided exceptional customer service to patrons of the storage facility on a consistent basis. -Responsible for daily opening and closing duties. -Maintained cash register with money drops through the day and balancing register at the end of each shift.-Resolving customer issues to their overall satisfaction. -Maintaining an overall management style that follows company best practices. -Providing leadership and direction to all employees. -Ensuring a consistent standard of customer service. -Ran reports daily and communicated information to both the President and Owner of the company. -Ensuring company policies are followed. -Hiring, training and developing new employees. Show less
  • Quiksilver
    Customer Service Representative
    Quiksilver Oct 2010 - Jun 2013
    Times Square, Ny
    -Answered incoming customer calls regarding billing issues, product problems, service questions and general client concerns. -Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. -Update customer information in the customer service database during and after each call.-Work with management team to stay updated on product knowledge and be informed of any changes in company policies. -Assisted… Show more -Answered incoming customer calls regarding billing issues, product problems, service questions and general client concerns. -Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. -Update customer information in the customer service database during and after each call.-Work with management team to stay updated on product knowledge and be informed of any changes in company policies. -Assisted with replenishment and organization of stock items. -Assisted customers with merchandise and sales. Show less
  • Old Navy
    Customer Service Representative
    Old Navy Mar 2008 - Oct 2010
    Philipsburg, Nj
    -Responsible for setting expectations to customer and educating customers about store benefits. -Prioritize customers over tasks and performing the highest level of customer care. -Greeted customers and ascertained customer needs. -Helped customers with questions, problems, and complaints in person and via telephone. -Developed positive customer relationships through friendly greetings and excellent service.

Frequently Asked Questions about Stephanie Chavez

What company does Stephanie Chavez work for?

Stephanie Chavez works for Pepper Explosion

What is Stephanie Chavez's role at the current company?

Stephanie Chavez's current role is Customer Service Professional.

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