Stephanie Cooper Email & Phone Number

● Led strategic marketing initiatives to enhance brand visibility, collaborating with local businesses, influencers, and key stakeholders to drive targeted promotions and increase ticket sales by 20%● Conducted detailed data analysis to identify customer behavior trends, enabling the development of more targeted digital marketing strategies (email, social media, and event marketing)● Managed event logistics, including budgeting, vendor relations, and contract negotiations, ensuring operational efficiency and a 15% increase in event attendance● Generated daily performance reports using the POS system (Square) and customized reports using SQL to analyze sales trends, track inventory levels, monitor customer behavior, and identify opportunities for operational improvements across marketing, finance, and customer service departments● Worked closely with key stakeholders (comedians, agents, and local vendors) to negotiate booking contracts, increasing customer satisfaction and event engagement

New York, New York, United States

● Supported the owner by gathering and analyzing business requirements, assisting in the identification of key operational needs, and contributing to the development of strategic initiatives● Managed and tracked marketing campaigns, analyzing performance metrics to improve social media engagement by 30% through data-driven adjustments and targeted content strategies● Organized and maintained schedules, travel logistics, and vendor communications, ensuring streamlined coordination of club events and aligning resources with business goals● Analyzed rental agreements and negotiated terms for event spaces, optimizing space utilization and contributing to the alignment of business resources with operational objectives● Collaborated in the creation of marketing materials and website updates, enhancing online presence, tracking customer engagement metrics, and supporting the club's brand development

Greenwich, Connecticut, United States

● Analyzed operational data across multiple restaurant locations to identify trends, inefficiencies, and opportunities for improvement, resulting in enhanced profitability and operational efficiency● Utilized SQL to query and analyze sales data from POS systems (Toast), providing actionable insights and recommendations to optimize order fulfillment processes, reduce errors, and improve accuracy● Collaborated with marketing teams to design and implement data-driven promotional campaigns, increasing foot traffic by 25% at underperforming locations by targeting specific customer segments● Conducted in-depth analysis of customer feedback and sales performance, identifying key drivers of revenue growth and implementing process improvements that led to a 15% increase in overall revenue● Delivered training on data-driven customer engagement strategies, empowering managers to enhance service quality and build stronger, data-informed customer relationships

Greenwich, Connecticut, United States

● Analyzed sales data and market trends to support wholesale distribution strategies, contributing to increased retail and online sales growth● Collaborated with boutique owners to assess product display effectiveness, using data insights to align displays with marketing objectives and increase in-store traffic by 20%● Conducted market analysis to optimize product placement and negotiate key retail orders, ensuring prominent product visibility in high-traffic locations● Utilized customer feedback and sales data to develop targeted promotional campaigns, improving customer retention and exceeding sales targets● Designed and tracked promotional strategies for seasonal collections, leveraging social media and in-store events to enhance brand visibility and drive customer loyalty

Greenwich, Connecticut, United States

● Analyzed operational data to identify trends and areas for improvement, optimizing day-to-day operations and ensuring high levels of customer satisfaction and retention● Collaborated with stakeholders to gather business requirements for new marketing initiatives, utilizing SQL to analyze customer behavior and sales data, which led to a 12% increase in customer retention● Developed and implemented data-driven process improvements, including the management and analysis of social media data, resulting in an 18% increase in customer engagement● Utilized SQL to extract and analyze data from the POS system (Revel) to identify issues in order entry and reporting processes, training staff to reduce errors and optimize performance● Designed and analyzed marketing campaigns using customer feedback and sales data, refining promotional strategies that increased bookings and revenue for the venue

Bachelor Of Business Administration - Bba, Marketing

Associate'S Degree, International Business