Stephanie D. personal email
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A highly organized office manager and team leader with extensive experience in overseeing front desk operations and staff, I am prepared to significantly contribute to your hotel’s objectives.My background includes excellent experience in leadership positions in fast-paced front desk offices at leading hotel brands including Comfort Suites and Holiday Inn. From scheduling work shifts and overseeing administrative operations to managing budgets and ensuring top-notch guest service, I excel at performing comprehensive management tasks to drive efficiency and productivity. Furthermore, I am highly skilled in prioritizing tasks, developing effective communication and organizational procedures, and supervising front desk personnel while maintaining compliance with all guidelines and standards.From greeting customers and answering multi-line phone systems to maintaining records and processing payments, my background has prepared me to excel in this role and achieve your company’s goals. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional planning and time-management expertise and driving optimal office efficiency. Furthermore, I thrive in team-oriented environments, building and sustaining superior relationships with both co-workers and management to ensure a superior work environment and maximize customer satisfaction.
Comfort Suites
View- Website:
- choicehotels.com/comfort-hotels
- Employees:
- 2402
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Front Office ManagerComfort SuitesTampa, Fl, Us -
Front Office ManagerComfort Suites Tampa North Oct 2011 - PresentTampa, Florida• Manage hotel front office personnel training and shift scheduling.• Arrange monthly staff meetings and address any outstanding issues.• Recruit, train and designate staff to take on certain shift rolls.• Train staff to delivery professional services to each guest they encounter which meet hotel standards.• Assist with guest check in and out, schedule shuttle times, sell Theme park tickets.
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Catering ServerSpotlight Catering Jun 2018 - Aug 2020Tampa, Florida, United States• Catering server who serve food and beverages at large catering events and banquets. • Set up patron tables.• Carry large trays or multiple plates of hot food to serve guests. • Refill beverages as needed, remove each course of dinnerware and replenish flatware as needed. • Assist in additional tasks to help facilitate a smooth and efficient service. -
Night AuditorHoliday Inn Express & Suites Tampa/Rocky Point Island Nov 2013 - Oct 2015Tampa/St. Petersburg, Florida Area• Generate room reports outlining room occupancy totals daily transactions and revenue totals.• Settle credit card charges through batch processing.• Print needed backup paper work for General Manager.• Ensure third party reservations have been processed.• Enter payroll, compare hotel summer, and hotel journal detail.• Work as front desk agent for guest check in and schedule shuttle times. -
Front Desk/Night AuditQuality Inn South Mar 2009 - Oct 2011Valdosta Ga• Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. • Maintain guest room key storage, and maintains and supervises access to safe deposit boxes. • Present options and alternatives to guests and offers assistance in making choices. • Knows the location and types of available rooms as well as the activities and services of the property. • Perform cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out's , Foreign currency exchange etc.• Represent the hotel to the guest throughout all stages of the guest's stay. • Determinate a guest's reservation status and identifies how long the guest will stay. • Help guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. .
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Promotions AssistantWlyx Lyx 96 Apr 2010 - Feb 2011Valdosta Ga• Support overseeing, scheduling and training of Street Team.• Participate in stations events and supervise event set-up and station visibility.• Perform as primary liason between contest winners and radio station.• Help and service all departments as required.
Stephanie D. Skills
Stephanie D. Education Details
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Brewster Technical CenterLogistics, Materials, And Supply Chain Management -
Leary Technical CollegeCosmetology, Barber/Styling, And Nail Instructor -
Everset InstituteMedical Office Assistant/Specialist -
Tampa Bay Community NetworkCinematography And Film/Video Production
Frequently Asked Questions about Stephanie D.
What company does Stephanie D. work for?
Stephanie D. works for Comfort Suites
What is Stephanie D.'s role at the current company?
Stephanie D.'s current role is Front Office Manager.
What is Stephanie D.'s email address?
Stephanie D.'s email address is sd****@****ail.com
What schools did Stephanie D. attend?
Stephanie D. attended Brewster Technical Center, Leary Technical College, Everset Institute, Tampa Bay Community Network.
What skills is Stephanie D. known for?
Stephanie D. has skills like Front Office, Hotels, Training, Customer Service, Hospitality Industry, Access, Cashiering, Microsoft Excel, Hospitality Management, Scheduling, Customer Satisfaction, Microsoft Access.
Not the Stephanie D. you were looking for?
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Stephanie D.
United States3hollisterco.com, hollister.com, tcsurf.com2 +180838XXXXX
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Stephanie D
Lockton | Certified Salesforce Business Analyst | Certified Salesforce AdministratorUnited States -
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Stephanie Pulford, Ph.D.
Oakland, Ca5tempoautomation.com, zeusinc.com, insightdatascience.com, ucdavis.edu, gameontechnology.com
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