Stephanie D.

Stephanie D. Email and Phone Number

Front Office Manager @ Comfort Suites
Tampa, FL, US
Stephanie D.'s Location
Tampa, Florida, United States, United States
Stephanie D.'s Contact Details

Stephanie D. personal email

About Stephanie D.

A highly organized office manager and team leader with extensive experience in overseeing front desk operations and staff, I am prepared to significantly contribute to your hotel’s objectives.My background includes excellent experience in leadership positions in fast-paced front desk offices at leading hotel brands including Comfort Suites and Holiday Inn. From scheduling work shifts and overseeing administrative operations to managing budgets and ensuring top-notch guest service, I excel at performing comprehensive management tasks to drive efficiency and productivity. Furthermore, I am highly skilled in prioritizing tasks, developing effective communication and organizational procedures, and supervising front desk personnel while maintaining compliance with all guidelines and standards.From greeting customers and answering multi-line phone systems to maintaining records and processing payments, my background has prepared me to excel in this role and achieve your company’s goals. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional planning and time-management expertise and driving optimal office efficiency. Furthermore, I thrive in team-oriented environments, building and sustaining superior relationships with both co-workers and management to ensure a superior work environment and maximize customer satisfaction.

Stephanie D.'s Current Company Details
Comfort Suites

Comfort Suites

View
Front Office Manager
Tampa, FL, US
Employees:
2402
Stephanie D. Work Experience Details
  • Comfort Suites
    Front Office Manager
    Comfort Suites
    Tampa, Fl, Us
  • Comfort Suites  Tampa North
    Front Office Manager
    Comfort Suites Tampa North Oct 2011 - Present
    Tampa, Florida
    • Manage hotel front office personnel training and shift scheduling.• Arrange monthly staff meetings and address any outstanding issues.• Recruit, train and designate staff to take on certain shift rolls.• Train staff to delivery professional services to each guest they encounter which meet hotel standards.• Assist with guest check in and out, schedule shuttle times, sell Theme park tickets.
  • Spotlight Catering
    Catering Server
    Spotlight Catering Jun 2018 - Aug 2020
    Tampa, Florida, United States
    • Catering server who serve food and beverages at large catering events and banquets. • Set up patron tables.• Carry large trays or multiple plates of hot food to serve guests. • Refill beverages as needed, remove each course of dinnerware and replenish flatware as needed. • Assist in additional tasks to help facilitate a smooth and efficient service.
  • Holiday Inn Express & Suites Tampa/Rocky Point Island
    Night Auditor
    Holiday Inn Express & Suites Tampa/Rocky Point Island Nov 2013 - Oct 2015
    Tampa/St. Petersburg, Florida Area
    • Generate room reports outlining room occupancy totals daily transactions and revenue totals.• Settle credit card charges through batch processing.• Print needed backup paper work for General Manager.• Ensure third party reservations have been processed.• Enter payroll, compare hotel summer, and hotel journal detail.• Work as front desk agent for guest check in and schedule shuttle times.
  • Quality Inn South
    Front Desk/Night Audit
    Quality Inn South Mar 2009 - Oct 2011
    Valdosta Ga
    • Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. • Maintain guest room key storage, and maintains and supervises access to safe deposit boxes. • Present options and alternatives to guests and offers assistance in making choices. • Knows the location and types of available rooms as well as the activities and services of the property. • Perform cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out's , Foreign currency exchange etc.• Represent the hotel to the guest throughout all stages of the guest's stay. • Determinate a guest's reservation status and identifies how long the guest will stay. • Help guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. .
  • Wlyx Lyx 96
    Promotions Assistant
    Wlyx Lyx 96 Apr 2010 - Feb 2011
    Valdosta Ga
    • Support overseeing, scheduling and training of Street Team.• Participate in stations events and supervise event set-up and station visibility.• Perform as primary liason between contest winners and radio station.• Help and service all departments as required.

Stephanie D. Skills

Front Office Hotels Training Customer Service Hospitality Industry Access Cashiering Microsoft Excel Hospitality Management Scheduling Customer Satisfaction Microsoft Access Management Hotel Management Pre Opening Team Building Property Management Systems Rooms Division

Stephanie D. Education Details

  • Brewster Technical Center
    Brewster Technical Center
    Logistics, Materials, And Supply Chain Management
  • Leary Technical College
    Leary Technical College
    Cosmetology, Barber/Styling, And Nail Instructor
  • Everset Institute
    Everset Institute
    Medical Office Assistant/Specialist
  • Tampa Bay Community Network
    Tampa Bay Community Network
    Cinematography And Film/Video Production

Frequently Asked Questions about Stephanie D.

What company does Stephanie D. work for?

Stephanie D. works for Comfort Suites

What is Stephanie D.'s role at the current company?

Stephanie D.'s current role is Front Office Manager.

What is Stephanie D.'s email address?

Stephanie D.'s email address is sd****@****ail.com

What schools did Stephanie D. attend?

Stephanie D. attended Brewster Technical Center, Leary Technical College, Everset Institute, Tampa Bay Community Network.

What skills is Stephanie D. known for?

Stephanie D. has skills like Front Office, Hotels, Training, Customer Service, Hospitality Industry, Access, Cashiering, Microsoft Excel, Hospitality Management, Scheduling, Customer Satisfaction, Microsoft Access.

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