Stephanie Deason Email and Phone Number

Founded and presently oversees the daily operations of this boarding and training business, including all facets of customer service, marketing/advertising, billing, and other business administration duties. Interacts with customers to educate them on service offerings and rates, advise on pet diet and nutrition, and determine appropriate training methods for their pets.Notable Achievements:• Founded this business in 2011 and have achieved year-over-year growth.

Held responsible for interacting with customers, assisting with product selection, overseeing store inventory, and providing input on animal grooming, nutrition, behavior, training, and more.Notable Achievements:• Selected by the owner to serve as a main point of contact for all customers inside the store when the owner was absent or busy.

Directed a staff of four employees. Oversaw staff who provided customer service while working reception and switchboard to internal employees, songwriters/publishers (clients), and the general public. Managed a $4M budget, attended budget meetings, provided documentation for expenditures, discussed current and future spending, worked with Accounting on fiscal year planning, and provided quarterly/yearly board reports. Provided guidance to staff in order to answer facility needs for 500+ employees and a six-floor building to include maintaining inventories within the building and processing facility invoices for orders, repairs, and services. Indirectly managed BMI’s janitorial vendor of 10+ staff and provided direction on cleaning needs. Served as the main contact for BMI’s furniture vendor and handled all orders, scheduled delivery, and oversaw installation/placement of furniture. Interfaced with vendors, built relationships, and made decisions on products/services related to the office. Responsible for the capital budget/documentation provided to the CFO, CEO, and Board to plan, research, and invest in expenditures in domestic/international locations.Achievements:• Selected as Administrator for badges and the security system in Nashville office. Supervised 12 staff employed by an external security vendor .• Created the company’s parking program for the Nashville office and evolved the program into the existing program of a 200+ car parking garage and outside lot consisting of 200+ spaces. • Partnered with staff and vendors to coordinate the annual BMI Tree Lighting event and Annual Holiday Party.• Played an instrumental role in the opening, remodeling, and relocation of new offices. Reconfigured/remodeled several floors/departments over 17 years for Nashville/New York offices.• Assisted in a $2M remodel and build-out of one entire floor of the Nashville office. Revamped the Nashville breakroom, redesigned the layout, and brought in new food/drink machines.

Provided executive support to the Vice President of General Services/Facilities, handled all verbal and written correspondence, performed administrative duties, communicated on the VP’s behalf, and was entrusted with highly-confidential information on a daily basis. Procured items/services for the department, coded invoices, and interfaced with vendors regarding issues. Prepared the lobby and event space for large events and worked with vendors and internal staff regarding all details related to the setup of each event. Planned and organized the annual department holiday dinner for 10+ employees.Notable Achievements:• Successfully reconciled the department’s $3-4M budget and researched, analyzed, and generated reports on vendor expenses for budgetary purposes.• Selected as Contact Representative for all smaller offices of BMI (Puerto Rico, Miami, London). Oversaw leasing contracts, lease-hold improvements, office equipment, and furniture for those locations.• Nominated by a Senior VP as a Corporate Security & Operations Committee (CSOC) Member and the Facilities Subcommittee Chair, responsible for assisting in the creation of policies/procedures for physical, computer, operational, and personal security and safety. Notable projects: creating emergency subcommittees, managing the installation of AEDs (defibrillators), and creating an extensive ergonomic program (approved by the Board) which reduced Workers’ Compensation claims and staff injuries.

Provided assistance to the Department Head, performed office/administrative duties to help support the department, and covered the front desk and switchboard in the absence of the Operator and/or Receptionist.Notable Achievements:• Played an instrumental role in the relocation from New York to Nashville. Assisted in relocating offices/staff, helped with personal moving needs, and set up office/lobby furniture and equipment.• Promoted within one year to Executive Assistant as a result of exemplary performance.