Stephanie Devine Email & Phone Number

Fargo, Nd, Us

Fargo, Nd, Us

Minneapolis, Minnesota

Minneapolis, Minnesota

Ownership and accountability for supporting sales team in achieving new and organic growth. Coordinate annual marketing plans between account managers, underwriting and the plan administrators. Execution of overall marketing plans, including: Development, Compliance and Tracking. Invoice management of marketing expense reimbursement to clients. Supplemental role as Office Manager for Affinity sales team.

St. Louis Park, Minnesota

Process a pipeline of 20-30 consumer home mortgage loans; conventional. Maintain proactive communication with clients weekly. Gather and submit documentation necessary to obtain full loan approval. Coordinate loan closing, prepare closing documents and balancing HUD. Partner with Home Mortgage Consultant and Underwriter to provide seamless client experience.

Fargo, North Dakota

Acquire & support new and existing client relations. Problem solving involving clients submitting, processing and creating electronic ACH files for transmission and acceptance. Research various software, reports, transactions and billing inquiries. Maintenance of systems used for reporting and tracking purposes. Daily account reconciliation duties. Enforce NACHA rules and regulations. Strategize client retention. Support all departments in daily responsibilities; Administration, Risk and Sales. Merchant support using multiple gateways for credit card processing.

Worked with the customers directly in providing their business as well as personal printing and custom product order needs. Supervised the sales counter associates in making sure the customers received the customer service and product quality they expect and deserve!