Stephanie Diez Email and Phone Number

As a SAP Tech we provide critical SAP initiatives, consulting services, working within our team and sharing ideas and visions to deliver those projects in time and in budget.Worked on project charts to show goals and business objectives so we work as a team outline the success criteria that the teams we agree upon and make them understand the goal.Share projects progress with other teams/stakeholders on a weekly basis. Status reports and clear progress charts/trackers will identify issues that may impact timeline, customers, project progress, achievements, risk and issues that may impact timelines.Involving other key business users throughout development and show they intermediate results which this helps by showing them the training programs and this avoids surprises and meets expectations.An always available teammateWorked on excel spreadsheets and other Microsoft programs(Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publish and Microsoft excel)Leverage multichannel communications such as Web chat to service business usersManage incidents by accessing user information and assets and Accelerate problem resolution via automatic, rule-based assignment and escalationLeverage asset information when resolving incidents, problems, and requests and Improve processes and services with rich analytics that provide constant feedbackSet proper expectations with users by defining all key service-level agreements, use those agreements to track performance service operations and measure the results of operations to facilitate fine-tuning.Document Management CleanUp activities due to Abbott/Abbvie company split. In regards document versioning and Business Process Hierarchy.