Founder of successful social media management company. Create, curate and manage social media profiles and accounts. Creative, strategic content planning and execution. Provide guidance to enhance online presence.

Managed all aspects of front desk operations, recruited, hired, trained and counselled employees. Created guest services manual. Conduct monthly staff meetings. Analyze, investigate and resolved member complaintsCoordinated simultaneous registration launches for new locations. Tracked and addressed quality control issues.

Managed annual budget of $250K, staff of 8, volunteer team of 4. Generated new streams of revenue with additional services and amenities. Represented YMCA at events, tradeshows, fairs and other external promotional activities. Spearheaded board interest in corporate memberships and community involvement. Developed membership campaigns. Incentivized member renewals. Planned and organized monthly Senior Committee events.*Reignited sales team: Increased membership sales by 3% within 90 days.*Within first 6 months, increased member retention by 10%.

With management team, developed promotional activities and events for fundraisers, membership drives and other events. Oversaw guest relations. Managed front desk staff of six. Produced quality team that consistently exceeded monthly pro shop sales quotas. Responsible for evening closeout. Appeared local TV commercial to promote YM membership.

Oversee the general front desk operation of a luxury 10,000 square foot facility to include client check in and party reservations.Manage cleaning staff, ensure cleanliness and keep maintenance record of the spa.Responsible for front desk staff and porter scheduling, Maintain inventory to include ordering and returning supplies. Organize and set-up for scheduled events, parties or meetings. Interview, hire, train and supervise front desk and cleaning staff.

Managed day to day operations of luxury residential wellness center. Liaised between wellness center management and building management. Managed staff of 8.

Measure and record vital signs, Practice medical-surgical asepsis and infection control Perform CPR and First aid, Administer Oxygen therapy, Perform patient assessment, control bleeding, care for patients with shock, immobilize orthopedic injuries, administer immunizations and injections, Initiate and maintain intravenous therapy, manage patients with artificial airways. Establish and maintain stock records and other records; Establish and maintain automated and manual accounting records, post receipts and turn ins; review and verify quantities received against shipping documents; prepare and maintain records on equipment usage, operation, maintenance, modification, and calibration; process inventories, surveys, and warehousing documents; prepare, annotate, and distribute shipping documents; performs accounting and sales functions in self-service supply.