Stephanie Eilers Email & Phone Number

Grandville, Michigan, United States

• Precisely collected student data to report daily on amount of time engaged in academics and escalation episodes
• Collaborated with colleagues to develop and implement new support strategies to promote student success

Grand Rapids, Michigan, United States

• Accurately processed weekly payroll for 12 care facilities
• Processed weekly medical billing for in-home care
• Invoiced for and collected on independent living care services
• Submitted insurance claims for payment on Waystar or CMS-1500 form
• Reviewed accounts with overdue amounts weekly and pursued collections on unpaid claims
• Collected on past due amount of $119,000 for one account within the first three weeks of employment

Rockford, Michigan, United States

-Answer phone calls with a friendly greeting and convert inquiries to customers by listening to customer needs and building value-Increased monthly parent meetings from 16% to 93% to ensure high customer satisfaction and communicate student progress to families, while uncovering new needs and adjusting program goals to support students-Make care calls to.

Greater Grand Rapids, Michigan Area

Greater Grand Rapids, Michigan Area

-Member of the Fazoli’s grand opening team assigned to train 55 new team members on company product, procedures and guest service to ensure a high quality experience for guests-Development of extraordinary employees, two of which received the distinguished nationwide Fazoli’s All-American Award, resulting in media coverage for their exceptional customer.

Greater Grand Rapids, Michigan Area

-Set up and managed shifts to ensure great guest service and high level of guest satisfaction-Assisted GM in hiring, training, and coaching new employees-Assisted and coordinated with other managers in leading company trainer meetings-Assisted GM in controlling food, labor, and paper product costs to ensure maximum restaurant profitability-Ensured cash.

• Trained all new hire associates on company procedures for all positions within the restaurant
• Helped management in reaching restaurant cross-training goals
• Helped management control food and paper product costs by coaching associates on proper procedures to reduce waste and over portioning
• Provided great guest service to achieve our mission of Serving America premium quality Italian food, fast, fresh, and friendly

Grand Rapids, Michigan, United States

-Accounts payable-Scale ticket auditing-Invoice auditing-Data entry-Filing-Special projects and tasks as assigned

Bachelor Of Arts (B.A.), English/Language Arts Teacher Education

Associate Of Arts And Sciences (A.A.S.), English/Language Arts Teacher Education