Stephanie Eilers Email & Phone Number

United States

• Project: TFL Project
• Led Data Migration Activities (data mapping, validation)
• Configured and tested all system functionality and worked with appropriate staff to troubleshoot system issues
• Consulted with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommended solutions
• Created, modified and presented project documentation such as the Statement of Work, Master Service Agreement, and Project Charter.
• Translated business requirements into use cases and specification documentation.

Edina, Minnesota

• Gathered and documented requirements acting as the liaison between the client and development team.
• Delivered integrated business systems support to users (both internal and external), and applied an expert understanding of the business issues and impact.
• Collaborated closely with developers to implement the requirements and identify improvement opportunities.
• Wrote and maintained complex SQL queries used to analyze data in a relational database.
• Worked in an Agile environment writing user stories, participating in daily stand up meetings to go over project objectives as well as weekly client calls, leading demos, creating mockups, and prioritizing the backlog.
• Led development and operations teams on multiple intricate projects simultaneously through the entire Software Development Life Cycle (SDLC) building web and mobile solutions.

Bloomington, Minnesota

• Consulted with the Sales Organization on quotes, policy, pricing and contracts.
• Proficient with Salesforce (CRM) platform as it was used for all operations.
• Wrote multiple macros to streamline formatting of usage and other ad-hoc reports.
• Collaborated with Sales Organization through the customer lifecycle process to offer and communicate usage data through reports.
• Developed and delivered new and innovative program usage incentives by collaborating with the Sales Organization customer base in order to increase usage and instructional effectiveness.
• Understood and ensured compliance with order policies and procedures as they relate to Sales and Services.

Eden Prairie, Minnesota

• Participated in implementation of new software version releases, enhancements, bug fixes and upgrades in an Agile development methodology / Scrum.
• Developed User Acceptance test scripts, test cases and test plans based off design requirement documentation.
• Participated in physical design of functionality on specific systems.
• Validated the application of sound programming and design techniques with a strong level of proficiency.

Eden Prairie, Minnesota

• Tested new and complex promotions in UAT Lab.
• Troubleshooting and problem solving of promotion issues including handling service tickets from stores.
• Created and conducted training on LOGIX tool for new users.
• Collaborated with store support teams on promotions planning and explained LOGIX capabilities.
• Coordinated and guided resolution of day-to-day problems within the business, guided other team members in their problem-solving efforts.

Eden Prairie, Minnesota

Bachelors, Techincal Management, Finance

Education record