Overall, a Tesla Ownership Loyalty Advisor is dedicated to acquiring new customers and ensuring the renewal of expiring leases through proactive engagement and personalized service. By maintaining strong relationships with existing customers and introducing potential clients to the Tesla experience, the advisor plays a key role in driving customer retention and growth. They work to maximize customer satisfaction and loyalty, ensuring that Tesla owners remain committed to the brand while exploring opportunities to expand their relationship with Tesla through new leases and purchases.

IT Services & Telecom Consulting

Independent contractor in the role of Brand Ambassador. Partner with brands for conventions and trade shows. Representing the brand and promoting brand awareness, loyalty and sales.

As Administrative Assistant, coordinated staffing of the housekeeping department team members. Staffing numbers were evaluated and adjusted daily to accommodate immediate and future staffing needs. Communication was made to supervisory staff over radio and telephone to dispatch guest room attendants to work areas depending on immediate need.

As Family Services Specialist, determined applicant eligibility for public assistance and health related programs. Applicants were interviewed and the information obtained was evaluated and processed to establish eligibility based on required timeframes, program regulations, policies and procedures.

As Front Desk Agent, assisted hotel guests with the check-in and check-out process while providing excellent personal service and a positive experience. Upsell skills were utilized to meet monthly goals and generate increased hotel revenue. Suite upgrades were offered to guests to enrich and create a memorable stay. Any guest concerns or issues of guests upon arrival, while in-house and upon departure, were resolved quickly and efficiently.

As Brand Ambassador, represented various brands and organizations for conventions and trade shows located in the Las Vegas area. Worked in spaces such as Las Vegas Convention Center, Sands Expo and Convention Center and Mandalay Bay Convention Center. Represented various companies as booth host at trade shows. As booth host, assisted with set up and management of booths on the trade show floor. Engaged with attendees, building brand awareness through education of products or services. Encouraged sales and product loyalty. Acted in administrative roles such as registering attendees and exhibitors. Assisted in organizing and preparing attendee meetings and speaker sessions. Relayed detailed information regarding daily meetings and facilities to attendees.

As Hotel Analyst, under direction of the hotel marketing manager, managed new and existing hotel contracts for the travel company website. Hotel rates and special promotions were loaded using Excel and company online management software. Excellent communication and working relationships with hotel partner management were maintained. Any customer and hotel partner satisfaction issues were researched and effectively resolved.

Assisted certified teachers with classroom instruction for children grades K-12. Assisted students with developing and performing daily life and behavioral skills. Assisted students in completing classroom assignments, homework and projects. Assisted students with vocational, social, etiquette and job search skills. Provided job coaching, assisted students with utilizing public transportation.