Stephanie Fox Email & Phone Number

Fairport, New York

New York

Victor, New York

- Serve as internal sales support to assist in achieving assigned sales quotas/ goals- Responsible for obtaining pertinent information pertaining to quotes and orders- Responsible for updating and maintaining the customer/ sales data base- Facilitate active communication within multiple departments- Generate sales quotes and process orders according to established procedures- Create and maintain customer account information- Facilitate communication/ collaboration between various departments- Coordinate and lead all trade shows- Maintain showrooms and inventory- Accept/ edit purchase requests, & prepare purchase orders- Correspond with suppliers for quotations- Responsible for client collections and A/R- Perform administration duties as needed- Provide quality service to internal and external customers- Work on projects assigned by VP, GM, CFO, and President

Fairport, Ny

- Review and update customet cards according to sales person and territory- Prepare client invoicing, process & maintain credit card payments/ schedules- Process returns, credits, and debits- Responsible for client collections and all aspects of A/R resolution management - Apply all payments to Microsoft Dynamics Great Plains accounting system- Prepare monthly A/R statements- Coordintation among account executives, project managers and estimating department to ensure accurate and timely billing resolution/ inquiries- Utilize my Microsoft Dynamics Great Plains experience in smartlist creation and modification, sale/ receivables/inventory modules, and standard reporting

Rochester, New York Area

- Utilization of the Smart list in Great Plains to ensure proper check application- Handle cash discrepancies and application of payments- Prepaid orders are noted as such so that invoices are applied to the payment each month and not mailed to the customer- Manage commission rates are accurate and calculate sales reps commissions using Great Plains reporting on a bi-weekly basis for payroll- Manage A/R functions in assigned territories - Manage credit balances and finance charge write offs- Suspend and prepare accounts for collections

Rochester, New York Area

- Assist sales department with maintenance of clientele- Convey the features, advantages and benefits of company products and services to existing and prospective clients- Conduct training seminars for clients as needed in areas of collection and registration skills- Pull Experian business credit reports - Act in an administrative assistant capacity when necessary for sales staff- Notarize documents on an as needed basis- Organize and help run pre-collection department- Supervise & train over twenty employees in customer service atmosphere- Review payment reports daily making corrections when needed- Distribute work load to all employees- Prepare claims to be billed to insurance companies- Report employee performance to immediate supervisor on a weekly basis - Train new employees in both collections and customer service skills- Prepare claims for insurance companies-Maintain approx 4,000 accounts