Sr. Product Manager - Pfizer Digital (consultant) • Utilizing Agile methodologies, successfully develop and continuously improve digital mobile applications throughout their lifecycles.• Effectively plan and monitor the progress of multiple projects in parallel development.• Analyze data to make data-driven operations decisions, improve workflows, and identify and mitigate risk.• Manage product resources and effectively allocate them to ensure project task are finalized on time and within budget.• On a continuous basis, report project status, needs, risk, and risk mitigation to leadership.• Define product vision and develop product strategy in collaboration with product management leadership.• Develop and manage product roadmaps, customer journey maps, and program level features throughout the lifecycle of the product.• Prioritize build of features based on relative value, cost, and scalability.• Establish program level KPIs and OKRs as well as analyze product performance analytics.• Maintain continuous open dialog with stakeholders and clearly define their product needs and expectations to the development team.• Conduct customer-centric research and customer insight sessions to continuously enhance, add, and discontinue product features.• Collaborate with multiple cross-functional US and International Teams; platform architects, development engineers, CX/UX, commercial brand teams, medical and regulatory teams during all phases of product development.• Mentor and support Jr Product Managers, Product Owners, scrum team members, and rotational interns.

Sr. Product Manger/Product Owner (consultant)* Managed cardiac diagnostics project across US and international teams.* Acted as internal stakeholder for development of cardiac medical device and supporting cloud based software applications. * Assist in the daily scrum meeting to provide prioritization of stories assigned to developers.* Developed, managed, and maintained, product backlog.* Developed domain knowledge and relationships with internal domain experts within assigned product segment.* Created validation and requirement documentation in collaboration with regulatory team.* Participated in the daily development process by providing just in time feedback and clarification to developers regarding requirements contained in the current development sprint.* Developed product roadmap

SAFe Agile PMPO* Managed projects across US and international teams.* Acted as internal stakeholder for Laboratory, Radiology, Resource Scheduling, Order Management CPOE, Ambulatory, and Mobile Specimen Collection applications. * Assisted in the daily scrum meeting to provide prioritization of stories assigned to developers and QA analysts in the current sprint.* Developed, managed and maintained product backlog for assigned product segment. This included running backlog grooming meetings as necessary.* Developed domain knowledge and relationships with internal domain experts within assigned product segment.* Collaborated with Product Management Leadership to define periodic releases based on product and program backlogs.* Wrote requirements, both in user story and more traditional requirements formats, as well as acceptance test criteria to ensure requirements were met.* Worked with Validation team to ensure all release documentation defined by Quality Assurance were completed as outlined by the defined SOP.* Collaborated with Product Management Leadership team to create product roadmap* Created end user documentation in the form of on-line help, user guides, sales training and implementation guides.* Created documentation and conducted application training for development, support, and services teams.

Product Owner/Sr. Business Analyst * Contributed to the team's successful achievement of the 2015/2016 Best in KLAS for Laboratory Software and Services award. Team moved from #5 to #1 during a 3 year development uplift project. * Participated in a highly successful process improvement overhaul of risk management program. * Created and maintained functional requirements documents. * Compiled and maintained QMS documents. * Acted as subject matter expert for product. * Conducted demos and educational sessions relating to the product. * Served as business analyst for Triage Defect and Risk Management Teams * Assisted with managing customer usability testing.

Ambulatory Care Clinic Laboratory Manager - Worked with clinicians and administrators to ensure lab services met the needs of patients and the medical staff - Monitored and resolved issues relating to Quality Assurance. - Led successful process improvement teams focused on improving customer satisfaction. - Designed and modified department workflows to increase staff productivity and reduce patients' wait- times. - Ensured all departmental documentation and processes met requirements of regulatory agencies; CAP, CLIA, Joint Commission, HIPAA, CMS and OSHA requirements. - Acted as safety compliance officer at all sites.

- Managed internal and external (nation wide) Scientific Support team members.- Assisted with FDA 510 (k) software and medical device approval submissions - Successfully implemented internal educational training programs for staff. - Coordinated instrument installations and onsite customer training sessions. - Established a Webinar Training Program for customers. - Developed and evaluated programs relating to process improvement, quality assurance and quality control for company’s products and instrumentation. . - Led team who validated new software and generated all necessary documentation for software release to customers and staff. - Coordinated the release of new assays and software. - Contributed to the publication of company’s literature - Participated in trade shows and educational seminars. - Maintained budgetary requirements for the department. - Monitored and addressed customer complaints.

- Acted as team lead for product evaluation and customer support.- Performed Maintenance and QC on instrumentation.- Supported the launch of new products and software.- Validated software and generated documents for release software to customers and staff.- Trained staff on changes in methodology and new assays.- Developed training material for customers and staff.- Supported customers with instructional training, statistical evaluations/assay correlations, demonstrations of equipment/assays, software and instrument installations. - Provided support to customers and field staff; troubleshooting for software, instruments, and assays. - Performed laboratory testing such as surveys, complaint investigations, and customer studies. - Participated in trade shows and workshops. - Maintained adequate supply of inventories to provide evaluations and demonstrations