Stephanie Gorham

Stephanie Gorham Email and Phone Number

Customer Success Account Manager at Microsoft @ Microsoft
Redmond, WA
Stephanie Gorham's Location
Charlotte, North Carolina, United States, United States
Stephanie Gorham's Contact Details

Stephanie Gorham personal email

n/a
About Stephanie Gorham

Customer Success Account Manager (CSAM) at Microsoft Georgia Institute of Technology 2020 | Business Administration with a Concentration in IT Management Currently working with: Microsoft Azure Cloud, Infrastructure as a Service (VMs, Vnets, Storage, AAD)Experience with Data Analytics, Programming, and Database Management Azure Fundamentals (AZ 900) and Azure Administrator (AZ 104) Certified!

Stephanie Gorham's Current Company Details
Microsoft

Microsoft

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Customer Success Account Manager at Microsoft
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Stephanie Gorham Work Experience Details
  • Microsoft
    Customer Success Account Manager
    Microsoft Jul 2021 - Present
    Redmond, Washington, Us
    - Liaising externally with customers, scoping future opportunities and troubleshooting existing problems.- Leveraging the internal resources at Microsoft to remove blockers for the customer and open opportunities for more products and services. - Orchestrating both internally and externally, managing the relationship between the customer and Microsoft.
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  • Microsoft
    Customer Engineer
    Microsoft Sep 2020 - Jul 2021
    Redmond, Washington, Us
    - Deliver technical workshops to support enterprise customers and provide educational experiences with the Microsoft Azure Cloud.- Provide customers with technical advice to remove blockers to consumption in the Azure IaaS solution area. - Act as a designated technical support agent for certain customers to provide continuous assistance: including risk assessments and tuning to operate and optimize the customer’s Azure Cloud.
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  • Georgia Institute Of Technology
    Teaching Assistant
    Georgia Institute Of Technology Aug 2019 - May 2020
    Atlanta, Georgia , Us
    - Teachers' Assistant for "Introduction to Programming with Python CS1301" at Georgia Tech- Assist professor by creating new course materials, holding tutoring hours, lecturing, and grading
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  • Citrix
    Tech Support Intern
    Citrix May 2019 - Aug 2019
    Fort Lauderdale, Fl, Us
    - Lead project to visualize website traffic trends to improve customer self-service and decrease support case volume- Made recommendations to management for those improvements- Tracking of clicks to learn what problems users are frequently having- Goal is to improve website to increase customer self-service, and decrease support case volume- Utilized multiple large data warehouses, including Salesforce, MySQL Server, Google BigQuery- Built Python script to automate training module creation, increasing efficiency significantly
    View
  • Ups
    Supply Chain Solutions Intern
    Ups May 2018 - Aug 2018
    Atlanta, Ga, Us
    - Learned about data analytics and analytical software (SQL)- Created freight truck routes and optimized them - Head engineer for project that resulted in $1.3 million in revenue- Supporting engineer for project that resulted in $80 million in revenue- Automated project processes by creating Excel Macros
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  • Georgia Aquarium
    Life Support Systems Intern
    Georgia Aquarium May 2017 - Aug 2017
    Atlanta, Ga, Us
    - Tracked water quality and environmental changes for animal habitats - Utilized knowledge gained in engineering and chemistry classes- Interacted with guests regularly and participated in guest education programs
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  • Georgia Military College-Milledgeville Campus
    Human Resources Assistant
    Georgia Military College-Milledgeville Campus Mar 2016 - Aug 2016
    Milledgeville, Georgia, Us
    - Oversaw an internal audit of I-9 documentation for 1,400 employees- Majorly reduced the risk of penalties, saving the company thousands of dollars - Conducted data analysis of retention rates and costs - Gained valuable experience with excel, electronic filing systems, and online databases
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Stephanie Gorham Skills

Python Sql Tableau Data Analysis Microsoft Excel Microsoft Word Microsoft Office Microsoft Powerpoint Public Speaking Leadership

Stephanie Gorham Education Details

  • Georgia Tech Scheller College Of Business
    Georgia Tech Scheller College Of Business
    Business Administration With A Concentration In Information Technology Management
  • Georgia Military College Prep
    Georgia Military College Prep
    High School Diploma

Frequently Asked Questions about Stephanie Gorham

What company does Stephanie Gorham work for?

Stephanie Gorham works for Microsoft

What is Stephanie Gorham's role at the current company?

Stephanie Gorham's current role is Customer Success Account Manager at Microsoft.

What is Stephanie Gorham's email address?

Stephanie Gorham's email address is st****@****ech.edu

What schools did Stephanie Gorham attend?

Stephanie Gorham attended Georgia Tech Scheller College Of Business, Georgia Military College Prep.

What skills is Stephanie Gorham known for?

Stephanie Gorham has skills like Python, Sql, Tableau, Data Analysis, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Powerpoint, Public Speaking, Leadership.

Who are Stephanie Gorham's colleagues?

Stephanie Gorham's colleagues are Zhu Yi, Mery Lazaro, Mônica Miranda, Jaqueline Santos, Shazad Azimulla, Jim Will, Gehan Nabih.

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