Stephanie Gregg Email & Phone Number

Laverton North, Victoria, Australia

Contracts ManagementProficient in managing Service Level Agreements (SLA)Understanding of Work Health and Safety (WHS) complianceSub-contractor management and coordinationRoute planning and allocation of workLeadership and SupervisionProvide leadership and support to the Contracts DepartmentSupervise and train operational staff and sub-contractorsConduct toolbox meetings and performance reviewsOperations ManagementDaily operational oversight and troubleshootingCoordination of logistics within metropolitan areasManaging delivery schedules and ensuring compliance with WHSCommunication and CollaborationLiaison with internal departments (Sales, HR, Finance, Operations)Clear and professional communication with sub-contractors and clientsEffective resolution of client queries and operational issuesAdministrative SkillsDaily reporting, data analysis, and invoice reconciliationReview and manage sub-contractor incentive paymentsMaintain accurate records and ensure compliance with company policiesSafety and ComplianceMonitor and enforce compliance with Occupational Health and Safety lawsManage risks related to fatigue, load restraint, and vehicle standardsEscalate incidents and assist in safety investigationsProblem Solving and Decision MakingStrategic planning and risk managementImplementation of corrective actions for complianceTroubleshoot operational issues and optimize service efficiencyClient and Supplier ManagementEngage with existing and potential clients, sub-contractors, and suppliersEnsure client KPIs are met and maintain high standards of service delivery

Mulgrave, Victoria, Australia

Mulgrave, Victoria, Australia

Mornington Peninsula

My responsibilities include:- Planning functions with clients- Talking to customers on the phone to answer queries and make/change reservations- Bar work (Cocktail making, Beer and Wine knowledge)- Preparing Desserts- Providing excellent customer service to all customers- Running the social media for the restaurant

Phillip Island

My responsibilities included:- Providing excellent customer service- Making sandwiches at customers preference- Preparing food- Cleaning - Opening and closing procedures