Lead small team of Master Data Specialists to manage requests, assign work and ensure quality of master dataAssist in designing, testing, and maintaining manufacturing data, including, but not limited to: Items, specifications, routings, formulas, process instructions, and process variablesCollaborate with supply chain, quality control, quality assurance, IT, finance, and sales organizations to determine business requirements for the design of master dataMaintain and improve the quality and consistency of the master dataCoordinate the testing of master data with internal customers to ensure business requirements are achievedDevelop and execute cGMP change controls and change requests for master data changesManage master data governance, including establishing data owners and supporting data stewardsMonitor and analyze master data quality metrics and identify opportunities for improvementProvide training and support to users regarding master data management practices and tools

Manage master data governance initiatives, ensuring data quality and consistency across systems.Lead cross-functional team in implementing data governance policies to improve data accuracy and consistency.Streamline data management processes, improving efficiency and accuracy of master data.Collaborate with business stakeholders to define data requirements and priorities for system enhancements.Manage the implementation of S4 Hana and MDG for customer, vendor and products, within a larger program that is merging global geographies.Map legacy data, identified data quality issues and responsible for conversion activities on the global projectDevelop global processes and maintained data quality metrics and dashboards to track and report progress.Map Master data and integration from the legacy environment to the target environmentLead efforts to establish Master Data Governance and Stewardship, collaborating with IT and business users to determine the structure, roles, participants, and security. Create comprehensive data audits, identifying and rectifying discrepancies, to data accuracy greater than 95%Conduct training sessions for end users on data management best practices and system functionality.

Manage cross-functional team of eight master data specialists, handling Customer, Supplier, Plant Material, Lease Accounting, Fixed Assets, Pricing, Billing, Cost Center, GL and company codes.Proactive attitude with strong leadership skills and ability to lead cross-functional teams for system enhancements, data migrations, and process improvements. Manage master data processes for accuracy, efficiency, and compliance across multiple systems.Present Shared Services Finance metrics and KPIs monthly.Develop and document data standards, policies, and procedures to drive data quality initiatives. Strong knowledge of and experience in developing and implementing data governance policies, procedures, frameworks, and industry best practices.Manage diverse projects with different deadlines and competing priorities, manage change, and drive project delivery. Effectively communicate, both written and verbal, with people at all levels of the organization.Influence and develop business relationships.Lead team in resolving data discrepancies and provide training on data management best practices.Investigate, analyze, and develop creative solutions to specific problems related to the system, receivables, accounting, pricing, billing, warehousing, outputs, banking, and portal through active cross-functional team participation.Review and audit Mosaic global processes to ensure that Master Data policies, procedure standards and SOX requirements are being followed.

Responsible for system administration support of NASS solutions including analysis, configuration, testing, setup new users and training related support issues for employees and vendors.Responsible for overall business support including entering and tracking problems and enhancement requests with known requirements.Provide configuration support and adjustments as necessary to reflect developing or changing business needs. Collaborate with users to fully understand business and functional improvements required.Proactively identify process improvements.Support process improvement efforts in the NASS organization to improve controls and streamline process design. Recommend system enhancements and new technologies that streamline process design.

Responsible for meeting the business requirements and expectations for Mosaic’s North American and international locations for the creation of critical business inputs. Also responsible for Master Data relating to Vendor Master, Billing, Pricing, Customer Master, and Plant/Materials. Serve as the primary contact for the business on any internal or external issues pertaining to data related issues and will also be responsible for auditing and verifying that all geographies are following policies, procedure standards and SOX requirements.

Quickly respond and resolve internal customer and external supplier inquiries via phone and/or email within the Accounts Payable service level agreement. Inquiries will include payment status, discrepancies in payments/invoices, PO set up errors, tax issues and moreIdentify issues the vendor is experiencing, determine the cause, and communicate and coordinate with business to ensure necessary action is taken to resolve themResponsible for all documentation and determining when an inquiry is considered resolvedReconcile vendor statements to our open liabilitiesRespond to financial audit requests sent in by our suppliers that confirm the open invoices on accountTrack and report on invoice issues monthly

 Assisted SAP Implementation team with test scenarios for Accounts Payable and Procurement Department Assisted Accounts Payable and Procurement department through SAP implementation Able to communicate effectively and provide insight with the SAP team, AP team, and Procurement team, as well as users and upper management.  Create/Modify/Delete vendors, as needed, for all entities. Identified a need for new vendor setup/vendor changes processes Asset Management, including software, hardware, telecom, furniture, etc. Lease Administration, real estate & site management  Manage and control vendors within BBVA Spend Net Payables program for P-Card Program.  Manage and assist Concur users with travel and expenses. Manage Fleet/Fuel for all North American entities.  Distribute credit cards for all North American employees.  Monitor Personnel Action Notices (PAN) daily for employee activations/terminations/leave Review lease documents and process monthly rent file

 AP Specialist for domestic and international acquisitions Assist in month end closing  Review and implement processes for efficiency improvements and account consolidations Processed invoices in multiple currencies, including FX trade conversion Provide reporting to various company personnel on an ad hoc basis Review all invoices for appropriate documentation, coding, and approvals prior to entry Processed 85% of invoices through ImageNow (electronic imaging database) Resolve invoice discrepancies Process weekly check runs, wire transfers, and ACH payments  Audit and process domestic and international T&E reports Review and post batches Correspond with vendors and respond to inquiries Reconcile vendor statements; Vendor file maintenance Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices

 Respond to customer and vendor inquiries regarding invoices, payments, credit memos etc.  Code and convert all invoices into PDF for Basware Create Vendors and enter into Lawson and tracking updates Create Travel and Expense vendors for employees travel and entertainment Open Mail and sort for processing  Scan purchase orders  Research all issues that pertain to the payables

 Respond to customer inquiries (including property accountants, property managers, vendors, etc.) regarding invoices, payments, credit memos etc  Review requests (thru voicemails, mail box, faxes, email, etc.), contact customers to clarify requests ensuring all necessary information is gathered (& scanned) before routing them through email to the appropriate Property Accountant, Property, and/or Vendor. Audit and process invoices for accuracy, prepare correspondence, and fulfill customer needs to ensure customer satisfaction Examine various error and duplicate payment reports to make sure customer is paid correctly and on time  Communicating with vendors and obtaining W9s (set-ups, corrections)  Research returned checks in Yardi and with the vendor  Process Stop Payments and Void Checks as needed.

 Respond to customer inquiries (including unit accountants) regarding invoices, payments, credit memos etc.  Review requests (thru voicemails, mail box, faxes, email, etc.), contact customers to clarify requests ensuring all necessary information is gathered (& scanned) before routing them through email to the appropriate Unit Accountant and/or Vendor. Audit and process invoices for accuracy, prepare correspondence, and fulfill customer needs to ensure customer satisfaction Examine various error and duplicate payment reports to make sure customer is paid correctly and on time  Research returned checks in Lawson and with the vendor  Process Stop Payments and Void Checks as needed.  Generating various reports and running queries as needed  Generating & mailing out 1099s at year end

Customer Service Representative

Customer Service StaffFront End CoordinatorCashier