Stephanie Hammond Email and Phone Number

Portfolio includes small, medium, Top 20 and Key Accounts and Global accounts in various market segments. Develop and implement strategies to increase profitability through lot size and account reviews. Collaborate with customer and internal stake holders to offer VE across flexible packaging products that are mutually beneficial to both parties. Maintain strong relationships with customers to organically grow current account base. Build pipeline for NBD, track all stages in SFDC along with all account reporting and calendar activities. Monthly portfolio reviews, slow moving stock management and reporting, work with R&D on innovation presentations. Meet monthly and yearly KPI’s for safety and budget. Coordinate and negotiate tender and contract discussions and implementation. Manage all new items and design changes through the Pre Press system. Facilitate trials for new products/alternative structures through the Amcor trial system. Maintain regular call cycle that includes quarterly customer business reviews. Review customer demand through customer forecasts with Demand Planners and Supply Chain to maintain flow of information on supply to customers. Uncover hidden issues, challenges and opportunities with existing territory, presenting solutions.Maximize sales and margin in territory to achieve budget.Manage all pricing requests, update and maintain customer price lists, customer scorecards Sound knowledge of Word, Excel, Power Point, QAD, Syteline, Sales Force (SFDC), Work Flow Gen, Qlikview

Managed 120 various size accounts in the FMCG, Retail, Fresh Produce, Transport and Major DC’s segments (included Metcash and Coles) as well as specialty markets with an annual revenue of $3 million. New business targets as well as growing existing territory through range extensions. Management of CRM included the entry of all sales appointments and calls, new business opportunities and any quality or service issues. Monthly sales reports, reviewing monthly sales trends, achieving set KPI’s, managing cycle call lists, managing rate reviews twice yearly and meeting monthly and yearly budgets. Installation and training of Loscam’s pallet control program (Hire Management System – HMS) for 185 customers Victoria and Tasmania.Servicing the HMS clients included assisting with pallet reconciliations and pallet control queries, managing and coordinating training sessions for pallet controllers. Review customer SOP’s to find ways of improving the supply chain.Regular travel to Tasmania as well as regional Victoria and Metro Melbourne.Sound knowledge of Word, Excel and Power Point with exposure to SAP, Axapta, Gold Mine.

Internal/external customer liaison, liaising with management as well as staff from the factory floor, Dispatch enquiries, daily invoicing, Non Conformance Goods Return control, co-ordinating all pick ups Pallet control of all pooling equipment for all Chep, Loscam and Standard Pallets.Weekly / quarterly reconciliations.Data entry, follow up customer calls, book timeslots, book transport, reporting, raising and releasing of purchase orders, raising and releasing of transport, general housekeeping, monthly stocktakes, monitoring and measuring DIFOT, filing and all other general office duties.Proficient use in Microsoft Word, Microsoft Excel, SAP. Exposure to2IC and Chep Portfolio Plus.