Stephanie Hamilton Email & Phone Number

Toronto, Canada Area

• Proactively engaged with clients and assisted in reducing waiting time by ascertaining their needs and directing them to an agent who is able to provide related service;
• Assisted in maintaining clientele through the provision of exceptional customer service;
• Dealt with client’s highly confidential information thereby maintaining the company’s credibility;
• Assisted with the collection of payments for Sales Orders and maintained daily Cash Box resulting in the elimination of discrepancies in end-of-day accounting procedures;
• Prepared and dispatched courier packages which led to customers receiving their products in a timely manner;
• Ordered office supplies and conducted stock count to prevent stock out of supplies;

Kingston, Jamaica

• Sourced and added new vendors, locally and globally, to the vendors’ database thereby expanding the company’s global reach;
• Initiated tender process and prepared tender reports and followed up open orders for timely product order cycle;
• Connected with clients to ensure accurate and timely receival of orders;
• Engaged in problem solving techniques with high level of efficiency including liaising with client and supplier upon incorrect supply of goods and following through with the return and timely replacement of incorrect.
• Analyzed stock level reports to determine order quantities and supplies needed thereby mitigating stock outs which resulted in the continued uptime and operation of yard equipment;
• Communicated and negotiated with suppliers to achieve mutual satisfaction at competitive costing including negotiation and procurement of rugged tablets for sea pilots as well as over 200 desktop and laptop computers.

Kingston, Jamaica

- Provided administrative/secretarial duties to the Department; - Attended subsidiary Board Meetings, took and subscribed minutes; - Prepared and managed internal Agreements and maintained Pilot register.

Kingston, Jamaica

- Prepare legal documents for filing into Court and creating follow-up system. - Preparation of Release and Discharge in relation to claims for accidents and other settlements. - Transcribing verbatim audio recordings into written document. - Secretarial duties including but not limited to document filing, preparation of business documents such as letters.

Hllqp Certification, Insurance

Post Graduate Certification, Global Business Management, Distinction

Activities and Societies: Leadership Passport; Global Citizenship and Equity Learning

Advanced Competence In Public Procurement

Overview: This specialized course targets procurement technicians, managers, regulators, auditors, monitors and investigators. It teaches.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Diploma, Business Administration (Accounting), Upper Second Class