Stephanie Maddox Email and Phone Number

Living Like a Song, On the Beach!

Make sure Every Single Guest leaves Happier than when they arrived by:Paying persistent attention to Every Single Guest,Always being in position to see the entire floor,Holding the Servers accountable and visually confirming that they are doing their job…always…at every single table…and not hiding or wasting time or hanging out in the kitchen.Visit Every Single Table to engage in conversation…Ask Specific questions about their experience…NEVER “How is everything”Resolve any Guest Problem and approve compsConfirm that Servers & Bartenders show up on time and are presentable and conform to our uniform and appearance expectations & standards.Communicate with the Kitchen using ‘radios only’- to monitor flow and potential problems.Hire the best talent available…swiftly terminate misfits.Properly train and daily coaching of Servers & Bartenders including performance reviewsBuild and maintain strong morale and a positive work environment…Put a swift end to all gossip and dramaConfirm that our property and facilities are in pristine condition every single day, every single hour.Run a smooth operation so you can live a balanced life and spend adequate time off!

Managed day-to-day operations of Santa Rosa County owned fishing pier. Responsible for all recruiting, hiring, on boarding, and termination of all employees. Handled all Human Resource needs for 100+ employees; ensured all background passed criteria set by the county. Handled all monetary deposits and records for pier admissions. Recorded and reported daily, monthly, quarterly, and annual reports.