Stephanie Malone Email & Phone Number

Riverside, California, United States

Riverside, California

Charleston, South Carolina Area

• Performed administrative functions as needed: phone/fax calls, filing, and organization.• Assisted in preparing new client files, ensuring file accuracy, reviewing of client contacts for billing purposes.• Obtained copies of training certificates and place training hours into employee accounts on Client Trax.• Printed and prepared all required file documentation.• Ensured all Human Resources file were current and complete: auto insurance, clearances, resumes, certifications, certificates, etc.• Assisted with marketing, presentation, recruitment and other materials, as needed.• Prepared employee orientation and training.• Ensured all new hire paperwork and/or any employee changes were communicated to the main office.

Redlands, Ca

Initial contact for current customers who may be experiencing a variety of issues, from technical issues, to maintenance quotes, sales and training questions. Maintained a standard of quick professionalism to ensure problem resolution for as many customers as possible. Manual entry of various projects being implemented or in the infancy stage, assist with documentation and data entry.• Assisted in the launch of our ArcGIS Online Beta Community site and release of Beta Community testing phase 10.1 and 10.2.• Attended multiple International User Conferences managing the Support call center. Directed and scheduled staff.• Mentored and trained incoming representatives• Maintained a volume of 80+ interactions per day

Comprehensive Medical Terminology 1 & 2, A

Activities and Societies: Course completed

In Progress, Social Sciences

I have completed almost 60 units of General Education. I am a few classes short of completing two AA's in Social Science and Liberal.

In Progress, Liberal Arts And Sciences/Liberal Studies

I have completed almost 60 units of General Education. I am a few classes short of completing two AA's in Social Science and Liberal.