Plumbing and Electrical, Lighting, Hardware, Tools, Online Orders and Customer Service

As a Store Manager at Michaels, I worked to achieve financial goals and ensure operational excellence. My daily routines involved driving sales and controlling expenses to meet budgetary requirements, assigning work schedules and daily tasks to my associates, and ensuring storewide customer satisfaction. My sales strategies ensured success and created opportunities for new growth in my store. As Store Manager, I was required to have exceptional communication, customer service and interpersonal… Show more As a Store Manager at Michaels, I worked to achieve financial goals and ensure operational excellence. My daily routines involved driving sales and controlling expenses to meet budgetary requirements, assigning work schedules and daily tasks to my associates, and ensuring storewide customer satisfaction. My sales strategies ensured success and created opportunities for new growth in my store. As Store Manager, I was required to have exceptional communication, customer service and interpersonal skills, as well as prioritizing, analytical and problem resolution capabilities. I was a leader in my district, assisting with development of all new store/assistant managers within the district as well as running multiple stores at operational. Show less

As an Operations/Assistant Manager for Bed Bath & Beyond, I was entrusted with making area-specific merchandising, operational and personnel development decisions, including budgeting/forecasting and assessing economic trends and demographic information. My ideas and sales strategies ensured the success of my departments and created opportunities for new growth. My position required exceptional communication, customer service and interpersonal skills, as well as prioritizing, analytical and… Show more As an Operations/Assistant Manager for Bed Bath & Beyond, I was entrusted with making area-specific merchandising, operational and personnel development decisions, including budgeting/forecasting and assessing economic trends and demographic information. My ideas and sales strategies ensured the success of my departments and created opportunities for new growth. My position required exceptional communication, customer service and interpersonal skills, as well as prioritizing, analytical and problem resolution capabilities. In addition, I was tasked with overseeing all store functions in the store manager's absence. I was a leader in my district, assisting with development and training of all inventory crew team members. I oversaw the in house inventory of all the stores in multiple districts with a high accuracy rate Show less

My responsibilities included overseeing all operations of the store, which included: Controlling Budget and P&L, Human Resources, managing all store personnel, direct supervisor over Service Departments (Pet Care, Pet Salon, Obedience, & Luv-A-Pet), the merchandising of all products, cash flow & office accountability, management/associate scheduling, training of all associates, controlling all inventory, planning upcoming promotions in & out-of-store events and assisting Store Director in… Show more My responsibilities included overseeing all operations of the store, which included: Controlling Budget and P&L, Human Resources, managing all store personnel, direct supervisor over Service Departments (Pet Care, Pet Salon, Obedience, & Luv-A-Pet), the merchandising of all products, cash flow & office accountability, management/associate scheduling, training of all associates, controlling all inventory, planning upcoming promotions in & out-of-store events and assisting Store Director in his/her daily functions, as well overseeing the store functions in his absence. Show less