Senior Learning And Organizational Development Specialist
Conducts comprehensive needs assessments, interviewing cross-organizational leaders and stakeholders to identify training gaps; writes and presents needs analysis tailored to varied audiences. Researches, curates, and designs targeted training to address skill, learning, and training needs. Develops and facilitates original content focused on leadership, customer service, and mental health and wellness. Creates engaging, theory-based activities, skill cards, and job aids aligned with adult learning and game-based learning principles. Collaborates with risk management, talent acquisition, and employee engagement teams to produce skills-focused professional development micro-modules. Partners with organizational culture/DEI manager to design monthly, cross-organizational initiatives celebrating cultural diversity. Facilitates FranklinCovey training for mid-level leaders. Analyzes data metrics to inform training recommendations and produces data-driven narratives. Designs resources for mentorship, succession planning, and cross-training as part of strategic initiatives. Builds strong partnerships across City, County, and community, continually enhancing instructional design and facilitation skills.
