Project Human Resources supports people and organisations to develop careers, build capability and realise potential. We achieve these objectives through providing recruitment services, psychometric assessments, career transitioning, outplacement services, job search support, and HR consulting, using customised tools, systems and processes.We take a genuine interest in the development, growth, and success of our clients, and we take pride in serving our clients with passion, purpose and… Show more Project Human Resources supports people and organisations to develop careers, build capability and realise potential. We achieve these objectives through providing recruitment services, psychometric assessments, career transitioning, outplacement services, job search support, and HR consulting, using customised tools, systems and processes.We take a genuine interest in the development, growth, and success of our clients, and we take pride in serving our clients with passion, purpose and care. Show less

I managed the daily operations at a busy location and supervised up to five junior staff members at a time to ensure they worked safely and productively. My responsibilities included maintaining the cleanliness of the kitchen through regular sanitation procedures, authorising the food and beverage products that were delivered were consistent with relevant health standards, and baking food products in-store that were consistent with the health and cosmetic regulations provided by Subway. I was… Show more I managed the daily operations at a busy location and supervised up to five junior staff members at a time to ensure they worked safely and productively. My responsibilities included maintaining the cleanliness of the kitchen through regular sanitation procedures, authorising the food and beverage products that were delivered were consistent with relevant health standards, and baking food products in-store that were consistent with the health and cosmetic regulations provided by Subway. I was regularly resolving customer complaints in person or over the phone, prioritising their satisfaction to ensure their continued loyalty while also upholding the reputation of Subway. The role refined my decision-making skills as I was required to effectively manage the team in a fast-paced environment. Show less

As my role progressed, I was assigned senior-level duties such as supervising and mentoring other staff, representing the business online through social media channels, and decorating a large volume of cakes to meet the organisation’s national standards. General duties included stocktake, payment transactions, supervising the store, maintaining the cleanliness of service areas, and training new staff.

This customer-facing role required strong communication and interpersonal skills, where I established positive relationships with key stakeholders resulting in customer loyalty to the business. This fast-paced environment demonstrated my ability to think critically, with proficiency in problem-solving and effective communication to meet strict deadlines.