Stephanie Quick Email & Phone Number

Newark Liberty International Airport

• Trains over 250 employees to serve millions of taxi passengers, annually at all Port Authority Airports. • Develops and implements top-level training programs that have received 92% customer satisfaction rating for 2 consecutive years.• Partners with Human Resources to conduct one- on -one coaching sessions with supervisors. • Manages travel reports and corporate credit invoices. • Responsible for coordinating and managing for all company events for EWR/JFK/LGA employees and Port Authority affiliates.

New Jersey, United States

• Facilitated training for a staff of 250+ employees that manages over $1,000,000 in revenue for Port Authority of NY/NJ. • Improved customer service quality results by coaching, counseling employees and communicating Port Authority’s Seven Elements of Customer Care policy. • Developed training modules to help promote effective communication internally and externally.

Certification, Coaching And Conflict Resolution

Education record

Education record