Stephanie Parks's Location
Phoenix, Arizona, United States, United States
Stephanie Parks's Contact Details
Stephanie Parks work email
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Stephanie Parks personal email
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About Stephanie Parks
I have more than 25 years of experience in the accounting field primarily focused on accounts receivables, including billing, collections, reporting, reconciling monthly charges, balancing month end receivables, etc. I have more 10 years of supervisory/leadership experience, managing up to as many as 12 people.I am also experienced with Commercial Sales Tax requirements, filings, and exemption requirements.
Stephanie Parks's Current Company Details
Stephanie Parks Work Experience Details
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Ar ManagerCbc Group Apr 2021 - PresentPhoenix, Arizona, United States
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Ar ManagerGo To Services Mar 2018 - Mar 2021Phoenix, Arizona• Set objectives for the accounts receivable team that align with the accounting department’s goals• Monitor processing of all invoices• Ensure timely collection of payments• Conduct credit checks – May apply to future avenues of business • Negotiate with clients in non-payment cases• Prepare monthly, quarterly, annual forecasting reports• Organize records of invoices, bills and deposits• Ensure high-quality invoicing and collection procedures that comply with the law• Support Accounts Receivable Clerks daily and train new team members• Ensure all team members follow the accounting principles• Stay updated on industry changes• Act in a professional manner – You are representing Go To Services • Be on time for meetings with clients and staff• Stay current on knowledge of all ongoing projects and clients • Understand and maintain working knowledge of clients billings criteria• Help manage the customers experience • Perform periodic training for office and field support staff.• Responsible for training and maintenance of the scheduling/dispatching software - Kickserv• Assist with setting up equipment for new hires (ie Laptop, Cell Phones, etc.) -
Ar Supervisor, National AccountsRepublic Services Jan 2016 - Dec 2017Phoenix, Arizona Area• Supervised a team of employees to ensure all billing, cash application, collections were completed in a timely manner.• Conducted on boarding and training for new employees and was actively engaged in skill development and performance management.• Served as the point of escalation for complex and/or ongoing AR risk and partnered with internal stakeholders for resolution.• Regularly reviewed AR Aging statements and incited action on balances due past terms, ensured all invoicing was completed timely and all cash applications were applied by month end.• Engaged cross functional leadership in monthly meetings to ensure awareness of continuing issues and assignment of action items.• Responded to customer requests (internal and external) in a prompt, professional and courteous manner. • Exercised judgment in resolving service billing or pricing problems not resolved by A/R staff• Monitored daily staff performance through review of system generated reports and manual logs.• Encouraged and assisted staff in developing more efficient and effective processes.• Supported the field in resolving all cash related inquiries.• Monitored the Aldon queue/ Salesforce and ensured timely disposition and resolution of tickets.• Performed other job-related duties as assigned or apparent. -
Billing Coordinator, National AccountsRepublic Services Dec 2014 - Jan 2016Phoenix, Arizona• Processed and maintained an accounts-receivable/billing workload of at least $400K in monthly revenue.• Reviewed and ensured accuracy of customer billing and invoices. Sent out bills in a timely manner.• Processed A/R adjustments for customer accounts.• Maintained a clean aging for customer related accounts in the Accounts Receivable system.• Performed account reconciliations.• Worked with the Collections/Cash team regarding any billing issues identified by customers.• Assisted field personnel in reconciling past due balances for any centrally billed customers.• Processed account setups, changes, closures, etc. for assigned workload.• Prepared account statements; processed refunds.• Applied Cash to assigned customer accounts.• Created and maintained tickets in our Aldon and Salesforce.com tracking systems.• Assisted with training and on-boarding of new employees• Performed other job-related duties and functions as required and assigned.
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Collections Specialist, National AccountsRepublic Services Aug 2013 - Sep 2014Phoenix, Arizona Area• Performed collection activities on invoices and recycle hauls for assigned accounts, including but not limited to, contacting customers and providers to address outstanding balances.• Applied advanced skills or knowledge of collection practices to reconcile and research accounts internally and externally before attempting collection activities.• Facilitated resolution of disputed balances via research of all available information and communicates findings to invested parties.• Accurately documented actions taken on customer accounts to maintain solid collection event history.• Provides quality customer service to internal/external customers including, but not limited to, reasonable inquiries on collection status and requests for information.• Prepared follow-up reports reflecting status of credit and collection activity in his/her area of responsibility on a weekly basis.• Performed other job-related duties as assigned.
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Project Specialist, Implementation, National AccountsRepublic Services Inc Aug 2012 - Aug 2013Phoenix, Arizona Area• Analyzed, developed, monitored and maintained exhibits ranging from small to large National Accounts with up to 9,000 service locations for one customer, based on individual service level requirements from multiple sources to identify variances and needs of the customer• Key communicator between internal and external customers to facilitate a seamless implementation with new accounts. This is an integral part of the onboarding process to avoid service interruption to our customers• Anticipated and identified potential problems to generate quick and resourceful issue resolution to maintain the scope of the customer’s portfolio• Escalated time issues and provided detailed discrepancy reports to supervisors, project managers and customers with alternate solutions to sustain deadlines for the project implementation date• Created data management tools using MS Excel for internal and external use• Defined descriptive set-up exhibit and instructions for Billing Team on new National Accounts • Monitored account activity for accuracy in billing and payments during the implementation phase• Assisted in developing new queries to safeguard the accuracy and integrity of the data for the Implementation Team
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Billing Coordinator - National AccountsRepublic Services Inc Jun 2009 - Aug 2012Phoenix, Arizona Area• Processed and maintained an accounts-receivable/billing workload of at least $400K in monthly revenue.• Reviewed and ensured accuracy of customer billing and invoices. Sent out bills in a timely manner.• Processed A/R adjustments for customer accounts.• Maintained a clean aging for customer related accounts in the Accounts Receivable system.• Performed account reconciliations.• Worked with the Collections/Cash team regarding any billing issues identified by customers.• Assisted field personnel in reconciling past due balances for any centrally billed customers.• Processed account setups, changes, closures, etc. for assigned workload.• Prepared account statements; processed refunds.• Created and maintained tickets in our Aldon and Salesforce.com tracking systems.• Performed other job-related duties and functions as required and assigned.
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Senior Lead Billing Coordinator - Cash ReceiptingOakwood Worldwide Nov 2006 - May 2009Phoenix, Arizona Area• Managed a staff of up to 7.• Prepared and presented Employee Evaluations quarterly/annually.• Provided staff training and development.• Participated in staff recruitment.• Managed all accounting and reconciliation related aspects of receivables totaling $35 million per month tracked through the company’s accounting system and invoicing system. • Assisted Management with monthly reporting. • Assisted Management in developing and testing an automated cash receipts process through a new invoicing system, including an automated download from the company’s lockboxes, reducing overhead and increasing productivity. • Worked closely with External and Internal Auditors to ensure timely and successful audits/reviews of the accounts receivable reconciliation.• Managed all domestic and Canadian receivables averaging $1.5 million per day• Supported Home Office Treasury and Accounting departments with daily, weekly, monthly reports• Responsible for posting all ACH, wire, corporate credit card payments, live checks, and 2 lockboxes• Balanced daily and monthly receivables to bank records and internal receivables software• Researched unidentified money received by company• Designed new reporting to measure daily receivable’s activity -
Billing CoordinatorOakwood Worldwide Jul 2000 - Oct 2006Phoenix, Arizona Area• Audited and invoiced Fortune 1000 companies such as Cartus Corporation and Swiss Bank• Provided bi-weekly reporting to each company with updated balances of their outstanding receivables• Reduced assigned clients’ outstanding receivables by $250,000 per year• Assisted in the development and testing of a new SQL invoicing program as the Access database was becoming overloaded as business grew• Maintained quality customer service to internal/external customers• Added Canadian rate differences to all loaded invoices daily• Responsible for posting all ACH, wire, corporate credit card payments, live checks, and 2 lockboxes• Balanced daily receivables to bank records and internal receivables software• Researched unidentified money received by company• Supported Home Office Treasury and Accounting departments with daily reporting• Audited 10 apartment communities for a pilot credit card charging program totaling $1million a month• Charged Individual credit cards (American Express, Master Card, Visa and Discover Card) on file for monthly rent and incidentals, billed by each of the 10 apartment communities, using POS Partner (Visa software program) and Purchase Express (American Express software program)• Applied payments to each tenancy in the company tenant invoicing system• Maintained quality customer service to internal/external customers
Stephanie Parks Skills
Customer Service
Accounts Receivable
Accounting
Account Reconciliation
Invoicing
Outlook
Microsoft Excel
Accounts Payable
Financial Audits
Budgets
Microsoft Word
Access
Auditing
Management
Ibm Iseries
Contract Negotiation
Sales
As400
10 Key
Microsoft Outlook
Stephanie Parks Education Details
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Trevor Browne High SchoolGeneral Studies
Frequently Asked Questions about Stephanie Parks
What company does Stephanie Parks work for?
Stephanie Parks works for Cbc Group
What is Stephanie Parks's role at the current company?
Stephanie Parks's current role is AR Manager.
What is Stephanie Parks's email address?
Stephanie Parks's email address is sp****@****ces.com
What schools did Stephanie Parks attend?
Stephanie Parks attended Trevor Browne High School.
What are some of Stephanie Parks's interests?
Stephanie Parks has interest in Camping, Puzzles, Reading.
What skills is Stephanie Parks known for?
Stephanie Parks has skills like Customer Service, Accounts Receivable, Accounting, Account Reconciliation, Invoicing, Outlook, Microsoft Excel, Accounts Payable, Financial Audits, Budgets, Microsoft Word, Access.
Who are Stephanie Parks's colleagues?
Stephanie Parks's colleagues are Tanya Bracht, Mafor Therese, Crystal Sanders, Yi Wang, Chris Downs, Anjela Rodriguez, Elizabeth Tipper.
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Stephanie Parks
United States1focus.org
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