• Coordinating Domain Services in our Mexico Office for 3NET Project with NBC – Project to change their portion of approximately 7000 servers from 3. To 100. IP Configurations • Used Service Now to Coordinate all Domain Service Tasks, Followup and insure that tasks are accepted and complete successfully.• Work with NBC management to Create Changes in Service Now for new 3NET Projects and Coordinate Implementation Process to include sending out notifications and email to chase CTASKs acceptances and Group Approvals• Working with management to create solutions for current projects and changes.• Change Coordinator and Requestor on changes for other 3NET related projects• Creating reports for NBC 3NET management to track successfully implemented changes and new upcoming changes.• Create and send morning reports to Mexico Domain Service Team for CTASKs to be reviewed and accepted each day and upcoming Tasks that are scheduled to be implemented and started for the next 2 days.• Monitor and solving issues that my Mexico team may have in implementing their tickets.• Created various needed reports for changes using filter in service now.• Participating in management conference calls weekly/daily to discuss Change progress. • Setting up Jabber meetings and/or bridge calls for implementation of Changes that I coordinated. Insuring all involved group leaders were in chat and change was successfully implemented. Then doing closing follow-up tasks.• Following up on IP address changes by pinging addresses to insure changes were made and sometimes nslookup for name resolutions needed for accuracy of changes.• Understanding processes in changing IP Addresses on Servers and changing DNS servers on associated servers. • Working with contract management and technicians to insure changes are setup and all CMRDs and required documentation required for implementation of changes.

• Training on all new software and computer applications• Assisted in Web installations and SQL server database installations• Created database and library for all software to track certifications and for easy access• In charge of help desk calls for tri-state offices• In charge of back-ups for servers• Loaded updates to servers• Administrator to .Net Server• Monitor and repair Citrix Applications

Reports to the Regional IT Manager and is responsible for information systems infrastructure support for Local and Wide Area Networks, servers, PC clients, data communications, server and client side software applications and operating systems for the Louisville Plant. Managed shutdown for IT Department to include all computer/server wipes, decomissions and redeployments to headquarters. Successfully tracked inventory accountability with no losses and met all project timelines.Managed IT Project for new Resource Center location successfully meeting timeline, budget and equipment installation requirements.Worked with router contractors and Cisco to create reports to present our case to upgrade our current network configuration to a full T1 line successfully.Supervised, managed and made changes to backups, restores, and backup policies using Backup ExecSuccessfully tested and made changes to the Emergency Disaster Recovery Plan per Corporate Guide Lines- Quarterly Testing of Disaster Recovery Plan and equipment.Audited systems and users for DISO (Dupont Information System Operations) compliance. Successfully created and completed a TimeLine to bring Louisville Site into compliance with DISO. Supervised and assisted in migration from 2000 to XPSuccessfully implemented asset management plan for inventorying equipment; Developed Access, Inventory database, search engine and Site map for Re-deployment AD Admin for Server 2000 and 2003 Active Directory. Local Notes Administrator Created Batch files to setup securities install software and run fixes for software on site computers.Off Site, after hours 24/7, and emergency contact- Developed Generic SOP for National Contracting It Specialists - DISO Officer for Louisville Office – Dupont Compliance and Security Officer-

• Worked under Branch Manager- Office Management • Managed Financial Advisors and Sales Assistants for Satellite Office• Review all outgoing documents for compliance issues• Prepared reports for Branch Manager regarding budget and client services• Monitored and approved margin accounts and new account documents• Held client accounts in excess of 3 million• Managed and invested monies for clients • Prepared and managed Financial Reports for accounts and clients • Was Chosen to attend training in New York for the Kentucky Tri-State Offices to manage the On-line Rollout for Morgan Stanley

Chapter 13 Honarable Discharge. Finished my service in Army Reserves from 1987 to 1990.