Stephanie Perry Email & Phone Number

Rochester, New York Area

Rochester, New York Area

Staff Professional. Responsible for up to $40m Bid & Proposal budget across Public Sector Commercial Accounts. Create codes to verify weekly hours and costs. Review data for creation of weekly/monthly reports. Review monthly cost report to ensure all credits received have been processed. Ensure Inter-company agreements are set up for off-shore resources. Assist management with incentives and challenges for Executives.

. Responsible for contract audit and submission within Public and Retail Sectors, while performing additional duties in Excel report generation in current contract hours, expense and hour reports for subcontractors, extensions and contract closures, and problem solving. Was assigned as mentor to new team members.

Main duties included Problem and Change Management, as well as Business Improvement Analysis and Service Request coordination for internal and external customers. Also acted as Team Lead for CSRs, while performing additional duties in training of new team members, coordinating and implementing current and new service requests, manage and assignment of accounts, coordinate internal customers and accounts, lead team in transition of CSRs to Service Delivery Managers and Availability Managers, in addition to mentoring new team members.

Duties included typing all materials submitted to the Word Processing Center. Promoted from Word Processing Center and worked through various secretarial positions to a position as an Executive Secretary. Provided support to multiple managers within the organization. Performed routine and non-routine secretarial duties and maintained extensive calendars for principles. Additional duties included, supervising the recruiting program, coordinating personnel and benefits, maintaining and coordinating facility and business partner contracts and fee payments. Lead review of phone system and supervised the change over to a new system resulting in $18,000 savings.

Duties included supporting multiple Professors with typing, calendaring and travel arrangements.