Stephanie Purtle Email & Phone Number

Zapproved was acquired by Exterro January 2023.

Tualatin, Or

- Recruit, train, and manage a team of product demonstrators so as to support department sales and marketing goals- Event and Project Management for Housewares team, such as annual Warehouse Sale- Manage and improve upon departmental processes to increase transparency and best utilize incoming field data- Manage department budget so as to maximize field impact- Report to COO and Sales Director about department's achievements- Represent company at tradeshows and at client events- In house Filemaker database development so as to analyze sales data and strategically employ sales support resources- Field escalated or highly technical customer questions to support our Customer Service team

Tualatin, Or

Portland, Oregon Area

- Negotiate a constantly changing work environment in a growing small business- Provide excellent customer service for the company's growing wholesale and retail customer base- Process wholesale orders with accuracy and attention to detail- Maintain and achieve sales objectives through developing relationships with wholesale customers- Use problem solving skills to manage delayed orders to ensure customer satisfaction- Utilize excellent written and verbal communication skills to respond to customers via phone and email

Portland, Oregon Area

- Manage four call center job postings simultaneously, recruiting qualified customer service agents from Missouri, Illinois, Arizona, and Oregon. - Represent Enterprise Holdings at career fairs and recruiting events. - Exercise expert multitasking skills when coordinating and processing candidates through the recruiting process. Results: - Received a promotion and 10% pay increase upon successfully demonstrating human resources and recruitingknowledge on written examination and panel interview. - According to last annual review, managed 15 different jobs, processed 2,371 candidates and had 102 hires.

Eugene, Or

- Provide excellent customer service while assisting customers in reserving rental cars and meeting clearly established performance criteria. - Receive feedback on weekly and monthly basis from managers and quality assurance to ensure exceptional performance and growth as an employee. Results:- Ranked 4th out of over 600 agents one month by excelling in established performance metrics. - Consistently ranked in the top 100 of over 600 reservation agents.

Manhattan, Ks

Graduate Teaching Assistant: Introduction to Public Speaking 106 (four semesters) - Provide complete instruction for six public speaking credit hours a semester - Conduct lectures and provide one-on-one instruction to students- Develop classroom materials, successfully implement department curriculum - Participate in department activities designed to recruit communications majors

Manhattan, Ks

- Assist Dr. Steffensmeier with the development of a new course, including managing student information, grading and creating new assignments- Provide one-on-one instruction for students.

M.A., Communication Studies

Research focus: political rhetoric, popular culture, social movement theory, intercultural communications, critical race theory, Kenneth.

B.S., Speech Communication, English Writing

Activities and Societies: President of the Northwest Forensics (speech) Team Extensive focus on intercultural communication, literature.