Stephanie Ramirez Email & Phone Number

Los Angeles, Ca, Us

Cerritos, California, United States

Cerritos, California, United States

• Supervised and managed a team of 40 volunteer tutors in the literacy program by recruiting, onboarding, and providing ongoing support to them.• Spearheaded recruitment efforts for new tutors from various sectors by building and maintaining strong relationships with school districts and community organizations.• Implemented a new process by onboarding process by analyzing and identifying pain points increasing tutor satisfaction and retention. • Supported parents in identifying their children’s educational needs and preferences by conducting comprehensive literacy assessments, engaging in insightful questioning, and strategically pairing children with a tutor that perfectly aligns with their unique requirements.• Assisted in the management of program events, budgets, social media, and fundraising efforts.

Costa Mesa, California, United States

• Managed administrative support for 6 account managers and 3 attorneys at a worker’s compensation law firm.Onboarded and supported 40 client accounts by serving as the liaison for the clients, account managers, defense counsels, and insurance adjusters to facilitate seamless stakeholder interactions. • Managed a high volume of daily communications, handling approximately 30 phone calls and 40 emails each day.

•Organized one large-scale event with 10,000 people in attendance that served to recognize Latinx students’ achievements in higher education•Executed general administrative tasks such as sent emails, made a calendar, schedules meetings and more to ensure that all of tasks and deadlines were met for this event• Supervised and completed specific projects such as creating a budget and raising money which was done through supervising funding applications, personally filling out large funding applications, and creating a budget spreadsheet that secured $50,000+ in funding•Monitored and assisted the committees on their own projects when the asked for support that led to the successful completion of their projects

•Provided academic support for 15 underserved minority students each year by researching, compiling, and incorporating learning material, effective tutoring techniques, and learning strategies into a curriculum for tutoring sessions that I held with students that achieved an average of a one-letter grade increase in students’ grades•Coordinated general administrative support for the teacher by completing administrative tasks such as printing and filing students packets, drafting and sending out emails, and translating for them in teacher/ parent meetings•Collected information from students and teachers in order to put together 9 student performance assessments per quarter that served to track student performance• Planned, coordinated and engaged in community outreach programs such as a college resourceevent planned for students and their parents

•Organized service events oriented around integrating social justice education and action to promote diversity and inclusion on and off campus•Scheduled and facilitated weekly meetings with a board committee of 16 people resulting in stronger committee relationships • Planned and executed bonding events for the teams such as a holiday party and a retreat•Assisted and supported the president and 2 service chairs with administrative tasks such as contacting club members and completing funding applications

•Facilitated interactions between Circle K and our partnering Kiwanis branches by organizing 3 large scale projects and 20+ small-scale events that centered around providing resources to students such as a personal statement reading program and a college workshop event

•Coordinated and participated in a program where student from the high school would travel to Whittier elementary school and there they would help parents register their children for school by guiding them and translating the instructions from English to Spanish •Communicated the progress of the program between the elementary school and my high school