Stephanie Rhoades Email & Phone Number

Texas, United States

My duties include repairing and selling to the public spectacles, lenses and contact lenses, based on the needs of each individual customer. Interpreting the results of eye examinations, using prescriptions written by the Optometrist. Advising patients on frame weights, materials, styles and colors. Recommending lenses, coatings and frames to suit customers' needs. Patient coordination, Insurance, Insurance billing.

Duties included: Opening the office in the morning, and closing in the evening, answering all incoming phone calls, collection of rental payments, running rental applications, taking and submitting work orders, consumer and customer relations, ensuring outstanding customer service. I also Assisted Agents by calling and setting up appointments with vendor, title companies and inspectors.

Consumer Relations, Ran Money Transactions, Money Handling, Volt, Safety Deposits Vault Experience, Cold Calls and Sales.

Experienced customer liaison for one of the nations top bulk retail suppliers. Ensured the utmost customer service fulfilled to the client, enhancing companies productivity. Supervised and managed the entire customer service and membership department. Lead and guided 10 membership associates through daily activities. Job duties entailed product returns, customer retention, membership applications, account set up, cash drawer balance and cash out, training of new associates, daily, weekly, and monthly income tracking and sales summary reports.

Consumer relation specialist for one of the nations top resort companies. Established a solid core of repeat and new clientele through aggressive and enticing verbal communications. Sales of vacation packages were achieved through generated leads and cold calls.

Dedicated retail manager for a popular cookie franchise. Orchestrated and oversaw all functions of daily operations. Managed and supervised 10 employees, responsible for accounting, payroll, budget, work schedule, production of finished goods, and customer service.

Leasing consultant manager for an apartment complex. Directed, and held accountable for the productivity of 15 junior leasing consultants. Complex contained 500 rental units, in which through aggressive resident retention, and savvy sales techniques, open units were contained to a minimum at all times. Daily responsibilities included property upkeep, unit maintenance, customer relations, credit checks, background checks, lease agreements, payroll, accounting, billing, and work schedules.

Managed an apartment complex that covered three property locations. Essential factor in the successful day too day running of over a 1000 rental units. Daily duties included, keeping property and units in prime condition, payroll, billing, work schedules, problem solving, money management, background checks on personal credit and criminal history in order to lease units to qualified candidates. Retained a low closing ratio of occupied and empty rental units through thrifty and catchy sales and marketing techniques

Cashier for a popular grocery chain in local area. Worked general store duties including Meat Department, Produce department,stocking, check out, and personal relations to customers.