Stephanie Ringrose

Stephanie Ringrose Email and Phone Number

Contract Operations Manager @ Hootsuite @ Hootsuite
vancouver, british columbia, canada
Stephanie Ringrose's Location
Kitchener, Ontario, Canada, Canada
About Stephanie Ringrose

I’m an experienced operations leader with a background in contract management, project coordination, and cross-functional team leadership across both the private and nonprofit sectors. I have a passion for optimizing processes, driving team performance, and ensuring alignment with business objectives.Currently, I’m the Manager, Contract Operations (Revenue and Quoting) at Hootsuite, where I lead a team focused on managing customer contracts, ensuring accuracy in revenue recognition, and improving the Quote-to-Cash process. My role involves collaborating with Sales, Legal, and Accounting teams to streamline workflows and deliver data-driven insights that support decision-making and enhance operational efficiency.Prior to Hootsuite, I served as Internal Operations Manager at NorthGuide, where I spearheaded initiatives to improve operational efficiency using lean methodologies and automation tools. I also developed and tracked KPIs to measure performance and fostered a high-performance culture within my team through leadership, mentorship, and continuous improvement.My previous experience as a Project Manager at Broad Reach Canada allowed me to manage large-scale projects, successfully coordinating teams and stakeholders to achieve organizational goals. I also have a strong foundation in legal administration and stakeholder management from my time at the Ontario Ministry of the Attorney General.With a Bachelor's degree in Criminology and English from Wilfrid Laurier University, along with a Women in Leadership certificate from Yale School of Management, I’m dedicated to learning, growth, and contributing to the success of any team I’m a part of.

Stephanie Ringrose's Current Company Details
Hootsuite

Hootsuite

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Contract Operations Manager @ Hootsuite
vancouver, british columbia, canada
Website:
hootsuite.com
Employees:
1430
Stephanie Ringrose Work Experience Details
  • Hootsuite
    Manager - Contract Operations (Revenue And Quoting)
    Hootsuite Oct 2024 - Present
    Waterloo, Ontario, Canada
    - Leading and mentoring the Contract Operations team to drive high performance and collaboration.- Optimizing contract workflows using a data-driven approach, ensuring accuracy in revenue recognition and compliance with financial standards.- Partnering with internal stakeholders to improve contract management processes and provide valuable reporting and analysis for decision-making.- Ensuring alignment across departments to meet operational and revenue targets, supporting Hootsuite's growth.
  • Northguide
    Internal Operations Manager
    Northguide Oct 2023 - Oct 2024
    Waterloo, Ontario, Canada
    - Spearhead initiatives to streamline internal workflows, applying lean methodologies and innovative solutions to enhance operational efficiency and reduce costs.- Foster seamless communication and collaboration between departments, ensuring alignment with organizational goals and objectives.- Define and implement key performance indicators (KPIs) to measure and track operational performance, enabling data-driven decision-making and continuous improvement.- Leverage cutting-edge technologies to automate processes, enhance data accuracy, and improve overall operational effectiveness.- Cultivate a high-performance culture by providing strong leadership, mentorship, and training to teams, driving employee engagement and professional development.- Establish and enforce quality standards, ensuring that operational processes consistently meet or exceed industry benchmarks and compliance requirements.- Identify potential risks within operations and develop strategies to mitigate them, ensuring business continuity and resilience.- Manage and optimize operational budgets, allocating resources efficiently to support business objectives while maintaining financial discipline.- Implement a culture of continuous improvement, encouraging feedback from team members and stakeholders to drive ongoing refinement of operational processes.- Oversee relationships with external partners and vendors, negotiating contracts, and ensuring alignment with organizational goals and standards.- Lead and coordinate projects related to operational enhancements, ensuring successful implementation within established timelines and budgets.
  • Broad Reach Canada
    Project Manager And Operations Coordinator
    Broad Reach Canada May 2023 - Oct 2023
    Toronto, Ontario, Canada
    - Proficient in creating comprehensive project plans, defining scope, setting realistic timelines, and effectively allocating resources while staying within budget constraints.- Exceptional at conveying project goals, expectations, and updates to diverse audiences, including team members, stakeholders, and clients. Skilled in active listening and facilitating discussions.- Experienced in motivating and guiding project team members, resolving conflicts, and fostering a collaborative and productive work environment.- Adept at identifying potential project risks, assessing their impact, and developing mitigation strategies to ensure project success.- Demonstrated ability to analyze challenges and obstacles during a project and devise creative solutions to maintain project progress.- Proficient in prioritizing tasks, managing deadlines, and ensuring project milestones are achieved according to schedule.- Skilled in estimating project costs, tracking expenses, and managing project budgets to adhere to financial constraints.Experienced in defining and controlling project scope to prevent delays and keep project deadlines on track.
  • Broad Reach Canada
    Administrative Project Manager And Gta Project Coordinator
    Broad Reach Canada Feb 2023 - May 2023
    Toronto, Ontario, Canada
    - Effectively communicating with project team members, stakeholders, and clients to facilitate information flow and coordination. Collaborating with various parties to ensure everyone is aligned and informed.- Organizing and prioritizing tasks, ensuring deadlines are met, and helping to manage the project schedule.- Maintaining accurate and up-to-date project documentation, including meeting minutes, progress reports, and other relevant records. Assisting in creating regular status reports for stakeholders.- Assisting with project planning, including resource allocation, scheduling, and logistical coordination.- Identifying issues or roadblocks that may arise during the project and assisting in finding solutions or escalating them to the appropriate parties.- Paying attention to details to ensure that project deliverables and tasks are accurately tracked and completed.- Providing administrative assistance to project managers, such as scheduling meetings, arranging travel, managing expenses, and handling other logistical tasks.- Supporting project team members by facilitating communication, providing information, and helping to address any challenges or questions they may have.- Assisting in maintaining positive relationships with stakeholders and ensuring their needs and concerns are addressed.- Assisting in ensuring that project deliverables meet quality standards and conducting quality checks as needed.- Being able to adapt to changes in project scope, requirements, or schedules and assisting in managing those changes effectively.- Assisting in resolving minor conflicts or issues that may arise among project team members or stakeholders.- Helping in creating and delivering project status updates and presentations to various audiences.
  • Ontario Ministry Of The Attorney General
    Court & Client Representative / Interpreter Coordinator
    Ontario Ministry Of The Attorney General Apr 2021 - Apr 2023
    Kitchener, Ontario, Canada
    • Ensure all post court documentation is sent to institutions and various stakeholders• Ability to prioritize time-sensitive projects while working multiple positions at once• Resourceful when dealing with new situations or unforeseen circumstances and resolve independently with sound judgement• Maintain high degree of organization and time management to accommodate shifting demands and schedule changes with ease and efficiency• Ability to interpret and assess situations and make quick, sound judgements based on the information gathered• Maintain strong relationships with stakeholders and address inquiries in a timely manner• Provide concise explanations and clarifications of complex procedures and legislation to the public when necessary.• Collaborate with other co-workers and stakeholders to gather required components for court proceedings to run effectively• Maintain a professional and respectful workplace with co-workers and stakeholders such as the public, legal professionals, management, judiciary and facilities• Identify and address contentious issues and concerns from clients while adhering to ministry guidelines and legislation• Administrative duties for provincial offence appeal court such as docket preparation, notifying stakeholders of upcoming appearances, notifying Ministry of Transportation of changed convictions, accurately and quickly updating all files on ICON database, assisting with appellant inquiries on process and policies.• In-court administrative functions such as endorsing criminal code and provincial offence material, scheduling appearances, facilitating the documentation of exhibits, and maintaining courtroom decorum• Rapidly preparing in-court documents under pressure with rigorous attention to detail• Coordinate and manage jury panel and related duties when working as a Court Services Officer, adhering to court protocols to ensure the isolation of sequestered juries
  • Ray Of Hope Inc.
    Juvenile Officer
    Ray Of Hope Inc. Jan 2020 - Apr 2021
    Petersburg, Ontario, Canada
    • Provided support and supervision for male youth in a Secure Custody facility, ensuring a safe and respectful care system.• Managed floor staffing, legal documentation, and Ministry communication as an In-Charge officer on a rotating basis.• Utilized UMAB training to handle crisis situations and maintain a high level of safety for staff and youth.
  • Re/Max Twin City Realty Inc., Brokerage
    Executive Assistant
    Re/Max Twin City Realty Inc., Brokerage May 2019 - Apr 2021
    Waterloo, On, Canada
    - Acting as a liaison and first point of contact with internal and external customers, vendors, and team members, interacting with them in a professional and timely manner- Responding to information requests, preparing the necessary documentation and ensuring follow-up actions; and meeting with people of interest and other important associates of the company on behalf of executives.- Booking and confirming travel accommodations for stakeholders, CEO and COO- Drafting and approving written communications, reports, presentations, and spreadsheets- Conducting research and generating reports by collecting data from various tools and/or consolidating it into reports.- Managing the executive’s professional and personal calendar and meeting requests, coordinating appointments and ensuring everything runs in a smooth, timely manner- Filing and organizing paper and electronic documents, such as emails, reports, and other administrative records:- Converting paper documents to digital using a scanner, and assisting with data entry and database maintenance.- Ordering missing supplies and maintaining inventory, replacing materials and equipment as needed or instructed.- Understanding and keeping up-to-date with the business’ organization structure, policies, goals, and objectives.
  • Wilfrid Laurier University
    Residence Life Don
    Wilfrid Laurier University Sep 2017 - Sep 2019
    Brantford, On
    A Residence Life Don facilitates the social, academic, and personal adjustment of students to the residence hall and University. The main goal of a Residence Life Staff member is to develop a sense of community among residents as members of a floor, residents of a hall, and active participants in the residence life system and the greater community. Subsequently, a Don serves as a positive role model for residents and peer staff members. Additionally, Residence Life Staff Members enforces the rules and policies of Residence Life and the University.
  • Tri-City Mennonite Homes - Nithview Community Branch
    Executive Assistant
    Tri-City Mennonite Homes - Nithview Community Branch May 2018 - Aug 2018
    New Hamburg, On
    - Acting as a liaison and first point of contact with internal and external customers, vendors, and team members, interacting with them in a professional and timely manner- Responding to information requests, preparing the necessary documentation and ensuring follow-up actions; and meeting with people of interest and other important associates of the company on behalf of executives.- Drafting and approving written communications, reports, presentations, and spreadsheets- Conducting research and generating reports by collecting data from various tools and/or consolidating it into reports.- Managing the executive’s professional and personal calendar and meeting requests, coordinating appointments and ensuring everything runs in a smooth, timely manner- Filing and organizing paper and electronic documents, such as emails, reports, and other administrative records:- Converting paper documents to digital using a scanner, and assisting with data entry and database maintenance.- Ordering missing supplies and maintaining inventory, replacing materials and equipment as needed or instructed.- Understanding and keeping up-to-date with the business’ organization structure, policies, goals, and objectives.
  • Rego Realty Inc., Brokerage
    Administrative Assistant
    Rego Realty Inc., Brokerage Apr 2017 - Aug 2018
    Cambridge, On
    - Acting as a liaison and first point of contact with internal and external customers, vendors, and team members, interacting with them in a professional and timely manner- Responding to information requests, preparing the necessary documentation and ensuring follow-up actions; and meeting with people of interest and other important associates of the company on behalf of executives.- Drafting and approving written communications, reports, presentations, and spreadsheets- Coordinating appointments and ensuring everything runs in a smooth, timely manner- Filing and organizing paper and electronic documents, such as emails, reports, and other administrative records:- Converting paper documents to digital using a scanner, and assisting with data entry and database maintenance.- Ordering missing supplies and maintaining inventory, replacing materials and equipment as needed or instructed.- Understanding and keeping up-to-date with the business’ organization structure, policies, goals, and objectives.
  • Bath & Body Works And White Barn
    Sales Associate
    Bath & Body Works And White Barn Oct 2016 - Jan 2017
    Conestoga Mall, Waterloo, On
    Main Duties Include:- Greeting, acknowledging, and informing customers in a warm, courteous, and professional manner;explaining the necessary precautions and maintenance procedures of specialized products to buyers;directing customers in locating merchandise; and ensuring customer satisfaction.- Selling a wide variety of products and services to the general public- Being up-to-date on the most current promotions and advertisements, informing clients about prices, discounts, and promotions; maintaining an updated and accurate understanding of all products and services on sale- Providing assistance to Cashiers when necessary- Performing minor duties in stores and shops, including arranging shelves, doing inventory, cleaning facilities, and handling correspondence- Complying with all health and safety standards and procedures, as well as with the establishment’s rules and regulations

Stephanie Ringrose Education Details

Frequently Asked Questions about Stephanie Ringrose

What company does Stephanie Ringrose work for?

Stephanie Ringrose works for Hootsuite

What is Stephanie Ringrose's role at the current company?

Stephanie Ringrose's current role is Contract Operations Manager @ Hootsuite.

What schools did Stephanie Ringrose attend?

Stephanie Ringrose attended Yale School Of Management, Wilfrid Laurier University, St.david Catholic Secondary School.

Who are Stephanie Ringrose's colleagues?

Stephanie Ringrose's colleagues are Hsqa Hsqa, Amanda Demeku, Erica Banfield, Robyn L., Jenny Bradley, Pmp, Acp, Sa, Csm, Jered Love, Jennifer M..

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