Stephanie Robbins

Stephanie Robbins Email and Phone Number

Senior Operations Manager at Centene Corporation @ Centene Corporation
saint louis, missouri, united states
Stephanie Robbins's Location
Florence, Kentucky, United States, United States
Stephanie Robbins's Contact Details

Stephanie Robbins work email

Stephanie Robbins personal email

n/a
About Stephanie Robbins

Experienced Senior Operations Manager with a demonstrated history of working government sponsored insurance. Experienced leader with knowledge in workforce management, outbound dialer implementation and facilitation, quality auditing and analytical support. Skilled in Microsoft Word, U.S. Health Insurance Portability and Accountability Act (HIPAA), Public Speaking, Teamwork, and Healthcare. Strong support professional with a Bachelor of Science (B.S.) focused in Human Development and Family Studies, General from Arizona State University.

Stephanie Robbins's Current Company Details
Centene Corporation

Centene Corporation

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Senior Operations Manager at Centene Corporation
saint louis, missouri, united states
Website:
centene.com
Employees:
17105
Stephanie Robbins Work Experience Details
  • Centene Corporation
    Senior Operations Manager
    Centene Corporation Jun 2020 - Present
    Florence, Kentucky, United States
    Oversee team of business analysts, project managers and operations analysts to assist in implementation of best practices, identify data driven areas of improvement and provide agent level analytics across multiple product lines.
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  • Meridian
    Senior Manager Of Customer Experience
    Meridian Sep 2018 - Jun 2020
    Detroit, Michigan
    Oversight of quality improvement, workforce management, data analytics, outreach programs and call center teams for Medicare and Marketplace operations.
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  • Meridian
    Manager Of Contact Center Operations
    Meridian Nov 2017 - Sep 2018
    Detroit, Michigan
    Facilitate implementation of new contact center technology and industry standards research.
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  • Meridian
    Manager Of Member Services
    Meridian Jun 2016 - Oct 2017
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  • Meridian
    Member Services Team Lead
    Meridian Nov 2015 - Jun 2016
    Greater Detroit Area
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  • Meridian
    Maternity Care Coordinator
    Meridian Apr 2014 - Nov 2015
    Greater Detroit Area
    View

Stephanie Robbins Skills

Training Customer Service Leadership Public Speaking Microsoft Excel Microsoft Powerpoint Microsoft Word Teamwork Healthcare U.s. Health Insurance Portability And Accountability Act Contact Center Technology Contact Center Operations Team Leadership Health Insurance Cisco Ivr Customer Satisfaction Net Promoter Score Business Process Improvement Problem Solving

Stephanie Robbins Education Details

Frequently Asked Questions about Stephanie Robbins

What company does Stephanie Robbins work for?

Stephanie Robbins works for Centene Corporation

What is Stephanie Robbins's role at the current company?

Stephanie Robbins's current role is Senior Operations Manager at Centene Corporation.

What is Stephanie Robbins's email address?

Stephanie Robbins's email address is st****@****lan.com

What schools did Stephanie Robbins attend?

Stephanie Robbins attended Arizona State University.

What skills is Stephanie Robbins known for?

Stephanie Robbins has skills like Training, Customer Service, Leadership, Public Speaking, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Teamwork, Healthcare, U.s. Health Insurance Portability And Accountability Act, Contact Center Technology, Contact Center Operations.

Who are Stephanie Robbins's colleagues?

Stephanie Robbins's colleagues are Caleb Lynch, Heather Lees Rygwalski, Joshua Given, Mahogany James, Tiffany Rainey, Spc, Pmp, Jerri L Fields, Natalia Nunez.

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