Experienced Senior Operations Manager with a demonstrated history of working government sponsored insurance. Experienced leader with knowledge in workforce management, outbound dialer implementation and facilitation, quality auditing and analytical support. Skilled in Microsoft Word, U.S. Health Insurance Portability and Accountability Act (HIPAA), Public Speaking, Teamwork, and Healthcare. Strong support professional with a Bachelor of Science (B.S.) focused in Human Development and Family Studies, General from Arizona State University.
Listed skills include Training, Customer Service, Leadership, Public Speaking, and 16 others.