Stephanie Chao Email and Phone Number
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I am an imaginative problem-solver with a knack for cultivating an amazing customer experience on the front-end and developing effective, efficient operations on the back-end. My diverse experience, excellent eye for details, and powerful intuition allow me to adapt to and improve every situation I am placed in. I love working with people from all backgrounds.I've worked extensively in America and Asia with all ages in counseling, mentorship, and education. My love for new technology, my passion for education, and my experiences in other cultures fuel my desire for people around the world to have greater opportunities to achieve, innovate, and succeed.
Epicentre West La
View- Website:
- epicentrewestla.org
- Employees:
- 4
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Executive PastorEpicentre West La Nov 2019 - PresentLos Angeles, California, United States
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Strategic DirectorEpicentre West La Nov 2018 - Nov 2019
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Church AdministratorEpicentre West La Aug 2014 - Nov 2018Los AngelesEpicentre West LA is a multi-ethnic, non-denominational church serving Los Angeles.I joined the church staff in the first year of its public launch. I play an integral role in the church's overall logistics and operations. I oversee and manage all departments for Sunday services to ensure smooth operations among our volunteers and an amazing experience for every visitor and member. I coordinate the Setup and Tear Down teams for our facility and all equipment needed for the church service. I recruit and lead volunteer teams weekly. I schedule and organize events including venue rental and catering and I perform all administrative duties for the church, including handling financial deposits and updating our website and app.I proposed, introduced, and implemented Slack to meet the communication needs of our staff.
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School Implementation ManagerSkoolbo Pte Ltd Aug 2014 - Jan 2017Los AngelesSkoolbo is a global learning media company that transforms learning of key life skills (literacy, numeracy and physical literacy) for 3-12 year olds. I started with the company as it was about to launch its product in the US. In the nascent stages of our growth, I proposed the use of a Customer Relationship Management. I then set up the CRM and trained employees to use it. I also introduced new technologies, such as Slack and Teamweek, to increase team productivity, communication, and effectiveness. I produced numerous resources such as video tutorials and demos, webinars, and training guides to facilitate and improve the on-boarding and implementation process for customers as well as for new hires. It was my goal to continually refine the user experience at every step from registration to implementation.I provided customer and technical support via Desk CRM for email, phone, Facebook, Twitter, and live chat with the objective of converting users into advocates and evangelists. I also spearheaded campaigns to build up our brand and customer relations and worked with our marketing department to implement strategies through email, social media, and blog.
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Resident AssistantUcla Sep 2005 - Jun 2007I was responsible for the physical safety and overall wellbeing of 75-100 undergraduate residents. I provided peer counseling and as well as academic and psychological referrals and mediated conflicts among roommates. I also responded to emergencies, as well as enforced On Campus Housing and University regulations (providing duty and emergency coverage on a rotating basis from 7:00pm to 7:00am). I was responsible for advising, empowering, and leading the community government. I established positive interactions within the residential community through planning and executing educational, social, and service events and created posters, flyers, and newsletters to promote events and provide information for residents. -
Administrative AssistantUcla Jun 2006 - Sep 2006I created informative flyers for workshops and announcements and assisted my supervisor in holding lessons on technology for UCLA employees in the General Services, Facilities Management branch to help employees to understand how to use the website to manage retirement funds. I also aided in creating the digital database for UCLA job listings.My responsibilities included basic administrative duties, as well as completing special projects and compiling training packets.
Stephanie Chao Skills
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Frequently Asked Questions about Stephanie Chao
What company does Stephanie Chao work for?
Stephanie Chao works for Epicentre West La
What is Stephanie Chao's role at the current company?
Stephanie Chao's current role is Strategist with a focus on Improving Operational Efficiency & Maximizing Customer Success.
What is Stephanie Chao's email address?
Stephanie Chao's email address is st****@****tla.org
What is Stephanie Chao's direct phone number?
Stephanie Chao's direct phone number is 61 2 6112*****
What schools did Stephanie Chao attend?
Stephanie Chao attended University Of California, Los Angeles.
What are some of Stephanie Chao's interests?
Stephanie Chao has interest in Science And Technology, Social Services, Children, Education.
What skills is Stephanie Chao known for?
Stephanie Chao has skills like Microsoft Office, Teaching, Leadership, Microsoft Word, Editing, Community Outreach, Classroom, Tutoring, Youth Work, Powerpoint, Project Management, Higher Education.
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