• Coordinated internal human resources programs including PTO requests and Health, Dental, Vision insurance programs. Answered employee questions Ordered supplies and tracked invoices for multiple branches.• Administered all COBRA termination/status changes.• Extensively utilized QuickBooks and Excel to create journal entries and pay vendor invoices. Set up payroll deductions for employee garnishments and child support orders.• Processed payroll for multiple out-of-state branches which included healthcare billing.• Investigated and processed unemployment claims for both Ohio and Illinois and subsequent appeals and hearings including on the telephone. Processed and replied to child support orders and responded to employee inquiries.