Stephanie Shehadeh Email & Phone Number

United States

• Fosters and maintains relationships as a digital marketing liaison for 30-40 OEM specific accounts in the Central Atlantic region.
• Utilize analytical tools and key insights to advise clients on marketing program performance
• Partners closely with third party provider support teams to escalate advanced requests
• Creates assets (banners, logos, coupons) in Adobe Photoshop and Illustrator to ensure websites are up to date with current information
• Audit dealership websites by ensuring OEM guidelines are met
• Experience consulting on best practices and recommendations based on OEM account guidelines, policies and procedures

• Underwriting loans by verifying title, assets, credit reports, appraisals, personal identification, liabilities, real estate owned properties, home owner’s insurance, etc.
• Reviewing and auditing loans for accuracy
• Responsible for ‘Completes Captain” duties by collaborating with team members to ensure their loans are completed on time and within the guidelines set
• “Make it Rights/Thank You’s” Captain by using Salesforce to determine client service goals are met by each team member
• Build and maintain relationships with brokers, as well as internal and external customers by constant communication on a daily basis
• Utilizing Salesforce to review and maintain client requests by guaranteeing SLA’s are met

• Verify patients’ insurance and forms to ensure accurate and updated patient files
• Manage the organization and distribution of marketing materials to promote various services
• Schedule daily appointments to appropriate staff members
• Assist with preparing and maintaining dental instruments to sustain the fast-paced environment
• Communicate with third party vendors.

Auburn Hills, Michigan

• Oversaw training of new housing student employees with leadership skills
• Collaborated with resident assistants to organize programs for students
• Managed files using organizational skills to ensure easy work flow