Stephanie Shehadeh Email & Phone Number

United States

• Fosters and maintains relationships as a digital marketing liaison for 30-40 OEM specific accounts in the Central Atlantic region.• Utilize analytical tools and key insights to advise clients on marketing program performance• Partners closely with third party provider support teams to escalate advanced requests• Creates assets (banners, logos, coupons) in Adobe Photoshop and Illustrator to ensure websites are up to date with current information• Audit dealership websites by ensuring OEM guidelines are met• Experience consulting on best practices and recommendations based on OEM account guidelines, policies and procedures• Trains new hires on site migration and customer service processes

• Underwriting loans by verifying title, assets, credit reports, appraisals, personal identification, liabilities, real estate owned properties, home owner’s insurance, etc.• Reviewing and auditing loans for accuracy• Responsible for ‘Completes Captain” duties by collaborating with team members to ensure their loans are completed on time and within the guidelines set• “Make it Rights/Thank You’s” Captain by using Salesforce to determine client service goals are met by each team member• Build and maintain relationships with brokers, as well as internal and external customers by constant communication on a daily basis• Utilizing Salesforce to review and maintain client requests by guaranteeing SLA’s are met• High level of customer service acumen

• Verify patients’ insurance and forms to ensure accurate and updated patient files• Manage the organization and distribution of marketing materials to promote various services • Schedule daily appointments to appropriate staff members • Assist with preparing and maintaining dental instruments to sustain the fast-paced environment• Communicate with third party vendors.

Auburn Hills, Michigan

• Oversaw training of new housing student employees with leadership skills• Collaborated with resident assistants to organize programs for students• Managed files using organizational skills to ensure easy work flow