•Effectively responded to staff and member inquiries; problem-solved issues accordingly •Supervised teller staff and coached employees to meet and exceed sales goals •Ensured accurate settlement of branch, ATM, vaults, coin machine and check systems

•Maintained and expanded partnerships with more than 30 local and national organizations •Recruited, trained and motivated volunteer network of 100+ student, faculty, staff, and alumni participants to actively serve the campus community •Developed a database of volunteer opportunities utilized by multiple departments on campus •Planned and facilitated a weeklong Habitat for Humanity service trip -Served as university liasion for 'Habitat Collegiate Challenge' office and host site -Responsible for finances, forms, transportation, and safety of all participants -Organized and led fundraising efforts in conjunction with Campus Ministry office