Stephanie Smith
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Stephanie Smith Email & Phone Number

Service Centre Team Leader at Lancashire County Council
Location: Barton, England, United Kingdom 6 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Lancashire County Council
Role
Service Centre Team Leader
Location
Barton, England, United Kingdom
Company size
5174 employees

Who is Stephanie Smith? Overview

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Quick answer

Stephanie Smith is listed as Service Centre Team Leader at Lancashire County Council, a company with 5174 employees, based in Barton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Stephanie Smith.

Stephanie Smith previously worked as SAP Support Analyst / Service Delivery at Eg Group and SAP Operations Analyst at Missguided. Stephanie Smith holds Ict, Performing Arts And Media, B from Cardinal Newman College Preston.

Company email context

Email format at Lancashire County Council

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Lancashire County Council

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Profile bio

About Stephanie Smith

I am a self motivated and enthusiastic individual, experienced in supporting software & hardware, as well as providing end user support and managing a service desk team. I strive for finishing a job well and pride myself in both the quality of my work and the positive feedback that I regularly receive from clients and management. I work well under pressure and I am familiar with systems/ tools such as Server 2003,2016, SCCM, Office 365, AWS and many others as well as desktop support. I have worked within an ITIL environment and have the ITIL V3 foundation qualification and understand the importance of best practice processes. I have worked remotely for 2 years in my previous role, so I am able to plan my day and work efficiently without any issues in a hybrid role. I would describe myself as positive, approachable and always happy to help when it comes to resolving any issues that my customers or my team may have. I have excellent communication skills which allows me to build strong and productive working relationships at all levels.

Current workplace

Stephanie Smith's current company

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Lancashire County Council
Lancashire County Council
Service Centre Team Leader
preston, lancashire, united kingdom
Website
lancashire.gov.uk
Employees
5174
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Company profile
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6 roles

Stephanie Smith work experience

A career timeline built from the work history available for this profile.

Sap Support Analyst / Service Delivery

Eg Group
Jun 2022 - Sep 2023

Sap Operations Analyst

Missguided
  • Production System Operations
  • Problem solving across SAP Suites.
  • ERP and Fiori, PI/PO Configuration
  • SAP System Maintenance
  • Third Party AMS & TMS Relationship Management anddriving value from vendors.
  • User Access Management (Roles and Auths)
Apr 2022 - Jun 2022

Senior It Technician

Missguided

- Day-to-day IT service delivery which includes resolving IT issues logged via call, through the service desk system.- Monitoring and assessing severity of Service Desk Incidents and escalating Incidents to Service Desk Manager when required- Working within an ITIL based environment to record and resolve service requests, incidents, and problems.

Jan 2020 - May 2022

Service Desk Team Leader

Gb3 Limited

Preston, United Kingdom

  • Is customer facing role representing GB3 always.
  • Engage with customer on a regular basis to build up relationships with end users representing the service desk (this is an essential requirement of the role)
  • Perform analysis, diagnosis and resolution of recurring problems for end-users, recommend and implement corrective solutions
  • Ability to follow processes
  • Responsible for training / mentoring the service desk 1st line engineers
  • Diagnose and resolve technical issues and recommend long term solutions.
Sep 2018 - Jan 2020

Information Technology Analyst

Gb3 Limited
  • Escalating IT issues to the IT manager where necessary- Responsible for managing backups and tape rotation- Diagnosing and resolving technical issues reported by customers- Providing desktop and server support.
  • Exchange server mailbox maintenance including archiving mailboxes
  • Setting up new users and disabling expired accounts in accordance with HR requirements
Apr 2014 - Sep 2018
Team & coworkers

Colleagues at Lancashire County Council

Other employees you can reach at lancashire.gov.uk. View company contacts for 5174 employees →

MG Margaret Graham Margaret Graham Colleague at Lancashire County CouncilGreater Preston Area, United Kingdom View → GT Gareth Turner Gareth Turner Colleague at Lancashire County CouncilGreater Preston Area, United Kingdom View → AH Amy Hughes Amy Hughes Colleague at Lancashire County CouncilGreater Manchester, England, United Kingdom, United Kingdom View → RF Richard Farbon Richard Farbon Colleague at Lancashire County CouncilGreater Preston Area, United Kingdom View → LC Lyndsay Conroy Lyndsay Conroy Colleague at Lancashire County CouncilBurnley, England, United Kingdom, United Kingdom View → MB Mum Baldwin Mum Baldwin Colleague at Lancashire County CouncilOldham, England, United Kingdom, United Kingdom View → ZU Zakie Ullah Zakie Ullah Colleague at Lancashire County CouncilGreater Blackburn With Darwen Area, United Kingdom View → JB Juliette Barker Juliette Barker Colleague at Lancashire County CouncilBlackpool Area, United Kingdom View → EP Emma Proctor (Assoc Cipd) Emma Proctor (Assoc Cipd) Colleague at Lancashire County CouncilGreater Preston Area, United Kingdom View → EC Elizabeth Campbell Elizabeth Campbell Colleague at Lancashire County CouncilBlackpool Area, United Kingdom View →
2 education records

Stephanie Smith education

Education record

Holy Cross Catholic Highschool
FAQ

Frequently asked questions about Stephanie Smith

Quick answers generated from the profile data available on this page.

What company does Stephanie Smith work for?

Stephanie Smith works for Lancashire County Council.

What is Stephanie Smith's role at Lancashire County Council?

Stephanie Smith is listed as Service Centre Team Leader at Lancashire County Council.

Where is Stephanie Smith based?

Stephanie Smith is based in Barton, England, United Kingdom while working with Lancashire County Council.

What companies has Stephanie Smith worked for?

Stephanie Smith has worked for Lancashire County Council, Eg Group, Missguided, and Gb3 Limited.

Who are Stephanie Smith's colleagues at Lancashire County Council?

Stephanie Smith's colleagues at Lancashire County Council include Margaret Graham, Gareth Turner, Amy Hughes, Richard Farbon, and Lyndsay Conroy.

How can I contact Stephanie Smith?

You can use AeroLeads to view verified contact signals for Stephanie Smith at Lancashire County Council, including work email, phone, and LinkedIn data when available.

What schools did Stephanie Smith attend?

Stephanie Smith holds Ict, Performing Arts And Media, B from Cardinal Newman College Preston.

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