With over 20 years in the Information Technology field, I bring a wealth of knowledge and experience to any business. My journey started in customer service, where I honed my problem-solving skills and learned the importance of effective communication and customer satisfaction.Transitioning into Desktop Support and Network Administration, I developed a deep understanding of various software, hardware, cloud supported and networked systems where I became adept at troubleshooting a wide range of technical issues. Being able to re-build, migrate, and maintain entire computing environments has allowed me to have technical proficiency and understand the importance of system security and data integrity.As a Technical Account Manager, I enjoy combining my technical expertise with strategic thinking. I successfully manage client relationships that ensures meeting their needs while also aligning with the company's goals.My extensive experience across various IT roles has equipped me with a unique blend of technical and customer-oriented skills. I am a versatile professional who can effectively navigate the ever-changing dynamic landscape of IT.