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Stephanie Tom is a Senior Technical Program Manager, Data & Analytics at sweetgreen.
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Senior Technical Program Manager, Data & AnalyticsSweetgreen Jun 2022 - Jul 2023• Lead the strategy and holistic roadmap for the data platform + analytics team • Closely partnered with all areas of the organization – Finance, Operations, Product, Legal, Supply Chain, Engineering – to understand their current and future data needs• Anticipated changes needed in the data pipelines based on business changes and translated these changes to technical requirements• Managed the team’s backlog in Jira by prioritizing stories and ensuring detailed information was available for the team• Influenced the organization to include the data team in early discussions in order to avoid data being an after thought• Consistently recognized for effective communication and ability to bridge the gap between the business teams and the data team -
Director - Metrics Data GovernanceOptum Nov 2020 - Jan 2022• Owned defining and executing the multi-year roadmap for Metrics Data Governance across the organization• Consulted with multiple teams on Metrics Data Governance - fundamentals and process for implementation• Facilitated the Data Enrichment Expert Council – a multi-disciplinary council that aimed to gain alignment on enterprise data methodologies and metrics• Leveraged Collibra to create a Metric Model and supported buildouts of end-to-end data lineage -
Associate Director - Business Performance SupportOptum Feb 2020 - Nov 2020• Developed strategy for Metrics Manager, a searchable library of metrics and attributes• Created and implemented “4C” framework for metric development and results – consistency, clarity, credibility and control • Selected and defined attributes needed for each metric to ensure comprehensive understanding for consumers• Coached team on how to lead investigations with reporting team and business partners for metric creation, from source system to report• Standardized metric definitions and calculations across lines of businesses• Created initial metric governance process for new metric development and existing metric changes -
Manager - Pharmacy Reporting & AnalysisOptum Jun 2018 - Feb 2020• Led team of 15 analysts that developed reporting for OptumRx Prior Authorization department• Built and strengthened relationships with customers via frequent meetings and collaboration sessions• Managed team productivity metrics and staffing forecast• Quickly triaged urgent reporting needs for customers by coordinating meetings with reporting analysts and key partners• Transformed team from manual, excel-based reports to automated Tableau/SSRS solutions• Introduced Alteryx and led training sessions for this tool -
Sr Project Manager, Supply Chain Operations IntelligenceTarget Sep 2016 - Jun 2018Minneapolis, Minnesota• Product Owner of Agile Scrum Team; led offshore (India) team of business intelligence engineers and analysts• Governed and led development of Inventory Management metrics within the Global Supply Chain• Significantly grew understanding of Inventory Management processes through partnerships with business teams • Translated business requirements to development team; learned how to speak business and technical language to ensure metrics were developed in a sustainable way to meet business needs• Led intake and prioritization process for metric development; balanced insight needs across large organization to create priority recommendations to VP of Inventory Management• Delivered 80+ DOMO Cards (~30 metrics, each with multiple visualizations to support different levels of the business) -
Senior Logistics AnalystTarget Sep 2013 - Sep 2016Greater Minneapolis-St. Paul Area• Key partner between Merchandising, Distribution Centers, and Store Operations• Provided detailed communication to Distribution Centers for major events to ensure flawless execution and on-time store delivery (included Back to College)• Influenced freight flow strategies utilized by Merchandising to ensure optimal movement in the Supply Chain• Troubleshooted issues during event execution using quick problem solving and established partnerships• Owned special freight flow strategies that required coordination between multiple groups to execute -
Distribution Operations AnalystTarget Feb 2012 - Sep 2013Greater Minneapolis-St. Paul Area• Performed tasking analysis that was used as key input for Distribution Center budgets • Owned Staffing Model and provided guidance to senior teams on long-term staffing decisions at Distribution Centers• Led metric-focused educational initiative that was presented monthly to field partners• Created dashboard in Tableau that provided visibility and analytics around key damage metrics – was rolled out to 30 Distribution Centers and provided a $1.8M benefit in 1 year• Performed ad-hoc analysis relating to Distribution Center performance using Excel, Essbase, and Minitab -
BuyerEaton - Hydraulics Business Nov 2010 - Feb 2012Eden Prairie, Mn• Managed 250+ suppliers that had a $23M annual spend• Owned negotiations for price increase requests (required commodity data analysis and market tests)• Led cross-functional sourcing projects that supported strategic business initiatives and goals• Monitored supplier quality and delivery performance and led collaborative initiatives between plants and suppliers to improve metrics• Achieved $320K in direct cost savings through VA/VE, resourcing, and negotiations• Implemented stocking agreement with strategic supplier ($1.7M spend) that improved on-time delivery from 80% to 100% -
Operations For Engineers Leadership Development Program (Supply Chain Analyst)Eaton - Hydraulics Business Nov 2009 - Nov 2010Eden Prairie, Mn• Developed and executed commodity strategies for turned parts and manifolds• Managed day-to-day issues with plants and suppliers to prevent line-downs to customers• Analyzed supplier volumes and performances to create supplier consolidation plan and sourcing projects• Led team through phase-gate sourcing process that resulted in $250K cost savings and higher quality design -
Operations For Engineers Leadership Development Program (Lean Manufacturing Coordinator)Eaton - Hydraulics Business Feb 2009 - Nov 2009Eden Prairie, Mn• Led cross-functional teams through corrective action and continuous improvement kaizens• Established set-up frequency models to reach optimal set-up time/batch size balance• Designed, organized, and deployed Value Stream Teams - a sustainable initiative centered on the Lean Management Competencies; aligned cross-functional teams by product line, established key metrics for tracking, organized and led weekly meetings to discuss current status and established action plans
Stephanie Tom Skills
Stephanie Tom Education Details
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B.S. Industrial & Systems Engineering
Frequently Asked Questions about Stephanie Tom
What is Stephanie Tom's role at the current company?
Stephanie Tom's current role is Senior Technical Program Manager, Data & Analytics at sweetgreen.
What is Stephanie Tom's email address?
Stephanie Tom's email address is st****@****get.com
What schools did Stephanie Tom attend?
Stephanie Tom attended Virginia Polytechnic Institute And State University.
What are some of Stephanie Tom's interests?
Stephanie Tom has interest in Traveling, Microbreweries, Reading, Industrial Engineering, Camping, Running, College Football.
What skills is Stephanie Tom known for?
Stephanie Tom has skills like Cross Functional Team Leadership, Lean Manufacturing, Supply Chain, Continuous Improvement, Logistics, Kaizen, Data Analysis, Value Stream Mapping, Industrial Engineering, Supply Chain Management.
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Stephanie Tom
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3oracle.com, gmail.com, state.ca.gov
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