Wilson drives business results through its integrated talent solutions. Powered by talent intelligence, our people partner with some of the world’s most admired brands to build and maintain sustainable workforces that thrive.

Engaged in strategic recruitment and placement services across 3 navy bases to support all NAF activities to include receiving requests to fill vacant positions, preparing, and forwarding lists of applicants. Also, remained the single point of contact for hiring managers and employees for any general human resources questions and inquiries. ● Performed administrative clerical duties such as filing, photocopying, receiving/sending faxes, sending and receiving mail, and printing documents, and scanning documents to the appropriate departments. ● Scheduled and conducted orientation for new employees monthly: assisted new employees incompleting required pre-employment paperwork including the Designation of Beneficiaries, W-4,State tax forms, I9s, and manually inputting the information into appropriate systems.● Answered inquiries concerning the status of pending actions via phone and email, ensuring effective communication to maintain potential candidate interest and availability.● Established, implemented and monitored, and maintained Official Personnel Folders (OPF) to include creating, re-establishing, auditing, and purging files to ensure completion per established guidelines.● Computed rates of pay on all increases, pay adjustments, and step increases for employees in activities serviced to ensure compliance with statutory and regulatory requirements.● Entered data and completed tasks within the internal data system related to new hires, separations, change in positions, leave without pay, and annual appraisals.● Presented both written and verbal job offers, answering immediate questions and ensuring the accuracy of all provided information resulting in a fully informed candidate.

Provide day-to-day administration and support for the loan organization. Accountable for accurate processing of applications to streamline operations. Conduct research and analysis on high level files and reports. Work directly with diverse and multifaceted teams including Loan Officers, Supervisors, and Management. Handle incoming customer inquiries in a professional and courteous manner. ● Ensure direct administrative support for 10 officers to keep communication fluid and relevant. ● Drive comprehensive processing of applications with pipelines from 80-100 members per Loan Officer review. ● Track and review 40+ loans cementing appropriate contact information for quick response to high profile members.● Effectively type data into mortgage applications for members including obtaining confidential documentation for review. ● Collaborate with marketing to agents, clients, and members to generate positive revenue and drive growth. ● Performed other clerical duties such as answering the telephone, running errands, sending faxes, prepare FedEx packages● Received a promotion due to consistent work ethic, behavior, and organizational effectiveness.

Served as liaison and first point of contact between military families the business. Provide world class customer and client service meeting with prospective residents to assess needs and eligibility. Collaborated with a diverse team to educate prospective clients on the benefits of military housing. Effectively processed and facilitated home offers and paperwork, conducted home showings, lease signings, and preparation of sensitive documentation as needed. ● Drove scheduling of home showings and lease signings to multiple clients to generate positive revenue. ● Worked directly with government officials and the Navy Federal Housing Office to oversee the comprehensive housing process. ● Ensured all homes were ready for occupancy, cementing proper maintenance, and making sure all properties were move-in ready.● Filing military family’s documentations for wait list purposes● Received a raised due to obtaining Real Estate licenses