Stephanie Vitiello Email & Phone Number

•Submit product request forms to the warehouse, ensuring accurate and timely processing of orders.•Managing the end-to-end process of packing and shipping packages both domestically and internationally.•Submit NPF/NLFs for Sephora North America, ensuring compliance with company policies and procedures.•Communicate updates and changes needed for Sephora.com to enhance product visibility and customer experience.•Organizing and planning Sephora Market meetings, coordinating logistics and ensuring a smooth execution.•Effectively communicating all retailer-specific requests to appropriate cross-functional teams, fostering collaboration and ensuring a prompt response to retailer needs.•Training and managing interns, providing guidance and support to ensure their successful integration into the organization.

New York, Us

•Efficiently identified, documented, and resolved approximately 200 customer needs daily via phone, email, Facebook, Instagram, and Twitter•Collaborated cross-functionally providing customer experience insights to inform key sections of Dagne's digital platforms and physical products.•Managed new hires by leading training sessions and ensuring they reach team and company goals •Oversaw relationships with bicoastal warehouses, FedEx, and UPS to minimize lost or incorrect orders and ensure efficient shipping and delivery for customers.

Glendale, California, Us

•Consistently exceeded the brand’s average sales per hour by up to 62%•Strengthened brand identity and awareness through social media, store events, and training seminars involving both brand clientele and Sephora/Ulta employees•Educated clients by providing complete product information and recommendations•Represented the brand in Sephora and Ulta stores in 10 locations as well as high-profile events, such as the 2019 GLAAD Media Awards

Neuilly Sur Seine, Ile De France, Fr

•Monitored daily, weekly, and monthly sales results to create new selling strategies•Managed operations across security, loss prevention, inventory, and vendor relations•Maintained store calendar, scheduled appointments, and ensured no conflicts occurred•Contributed to the setup and teardown of in-store experiences across a variety of media, including window displays and end caps•Coordinated a smooth store relocation and grand opening

Neuilly Sur Seine, Ile De France, Fr

Responsible for completing payments, exchanges, returns, and other transactions with clients. • Participated in inventory control and loss prevention programs to reduce shortage• Completed transactions accurately and efficiently• Maintained a clean and organized workspace as well as stock area• Ensured clients are enrolled and have knowledge of the rewards program

Supported Assistant Prosecutors Office with child abuse cases.• Managed document control for Child Advocacy Center reaccreditation audit • Organized and photocopied all necessary materials for the defense • Annotated detailed notes during trials to add to the case files • Transcribed video and audio interviews with victims and defendants

Stirling, Nj, Us

Processed transactions quickly and efficiently – maintained a friendly and cordial relationship with the customers by greeting and assisting them. • Ensured each customer received outstanding service by providing a friendly environment• Maintained an awareness of all promotions, and advertisements• Communicated customers’ requests to management• Maintained neat appearance of cash rack and kept supplies stocked

Montclair, Nj, Us

Ensured an enthusiastic, inclusive, safe and welcoming environment for all residents and guests at the assigned residence hall.• Scanned student ID’s who live in the building• Signed in guests• Monitored the desk overnight

Basking Ridge, Nj, Us

Bachelor Of Arts (B.A.), Child Advocacy And Policy Major, Social Work/Psychology Double Minor

Education record