Stephanie Webber Email & Phone Number

Phoenix, Az, Us

United States

Phoenix, Arizona Area

Inside Sales: Manage existing customer relationships. Coordinate and assist data center customers with data center TAC teams and technicians. Prepare hardware/software quotes. Maintain service agreements & SLA's, Vendor Management of warranty, software subscriptions, maintenance, and 3rd party service agreement renewals etc. Research and work with distribution and/ or direct vendor partners on finding and providing best solutions. Run monthly service reports. Set up new customers with on-board processes. Customer service. Ensure customer satisfaction through follow up phone calls and emails.Controller: Build and maintain vendor relationships both through distribution and direct channels. Process all purchasing using both PO's or E-Commerce. Generate all hardware/software/service & agreement billing. Process customer payments. Collections. Process vendor invoices and reconcile credit card statements; Set up and process vendor payments; Create and process expense and commission reports; Reconcile monthly bank statements; Generate financial reports. Process monthly tax reports and payments to city & state. Set up new customer and vendors; provide W-9's, credit referrals. Coordinate the provision of information to external auditors for audits. Audit customer MSP licenses, generate and process report to vendors. General accounts payable and accounts receivable duties.Help Desk Coordinator: Assisted with the implementation of ConnectWise (PSA). Project management, Define project scopes & tasks, Coordinate staff, scheduling time frames & deadlines. Train & support staff. Generate new service tickets; follow-up & close service tickets with end users. Develop, execute and follow IT operational policies, standards and work instructions for customer support; Develop and manage internal and external support documentation.

Scottsdale, Arizona

Billing Coordinator: processed all quotes/generated invoices; inventory/ Purchase order controlAccounts Payable: Processing invoices; correspond with vendors and respond to inquiries; research and resolve invoice discrepancies and issues; maintain vendor files; provide supporting documentation for audits; reconcile accounts payable transactions; sort, code and match invoicesAccounts Receivable: Processing customer payments by recording cash, checks, and credit card transaction; verifying and entering transactions from lock box and local deposits; generate and send out invoices; process adjustments; maintain accounts receivable customer files and records; review AR aging to ensure compliance; research and resolve payment discrepancies

Phoenix, Arizona Area

Receptionist: Greeting & directing visitors; customer service; handling high volume phone calls & emails; maintain and organize officeAccounts Payable: Processing invoices; correspond with vendors and respond to inquiries; research and resolve invoice discrepancies and issues; maintain vendor files; provide supporting documentation for audits; reconcile accounts payable transactions; sort, code and match invoicesAccounts Receivable: Processing customer payments by recording cash, checks, and credit card transaction; verifying and entering transactions from lock box and local deposits; generate and send out invoices; process adjustments; maintain accounts receivable customer files and records; review AR aging to ensure compliance; research and resolve payment discrepancies