Stephanie Wilks Email & Phone Number

Remote

(I started this role as a BioReference employee and was rebadged in July 2019)Enhance revenue cycle software through report design, daily system table updates, development, testing, tracking, and deliveryAnalyze payer adjudication trends to identify system logic errors, impacts, and process improvement opportunities, contributing to a 12% increase in billing accuracyStreamline claim pricing via automated payor/fee schedule mapping, increasing financial reporting accuracy by 46%

Saddle River, Nj

Optimized team performance by collaborating with management in the revamping of policies associated with operations, account follow-up, and other workflows Scrutinized large data sets to identify, quantify, and correct pricing logic discrepancies in the contract management system, which helped reduce false variances/aging AR by over 40%Performed root cause analysis on outstanding AR and identified opportunities for improvementConducted staff training sessions on how to resolve payer-specific reimbursement issues, which contributed to a 7% increase in cash collection

Saddle River, Nj

Supported management in adhering to the needs and expectations of demanding clientsLead point of contact for large commercial payers, such as Blue Cross Blue ShieldCorrected and reported errors on denied/rejected claimsSolved variances by analyzing contracts, reporting errors, and appealing underpaid accounts

Secaucus, Nj

Communicated with insurance companies for the payment of claimsSubmitted appeals for untimely filing, underpaid, and denied claimsPromptly answered clients/patients inquiries and resolved complaints/problems

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Science (B.S.), Business Administration And Management, General