-Assist and support clients daily to resolve issues or questions-Serve as application administrator to grant user access and assign permissions-Assist clients with data analysis by delivering ad-hoc reports utilizing Oracle BI application-Facilitate routine client meetings to capture current issues or updates-Collaborate with client and technical teams to determine future product deliverables -Ensure product stability by execution of regression and functional testing post patch releases

- Reflect and implement Agile and Scrum values to the team and management- Responsible for scheduling and facilitating all Scrum ceremonies including Retrospectives- Collaborate with Product Owner to groom and manage Product backlog- Maintain Sprint and project metrics (sprint velocity, story status, burndown chart, etc)- Investigate and remove any impediments encountered by the team- Serve as a buffer for the team in order to maintain focus on quality and continuous delivery- Compose Sprint release notes- Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.- Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.- Lead and mentor QA team members- Coordinate robot transport to/from offsite locations

-Reflect and implement Agile and Scrum values to the team and management-Responsible for scheduling and facilitating all Scrum ceremonies including Retrospectives-Collaborate with Product Owner to groom and manage Product backlog-Maintain Sprint and project metrics (sprint velocity, story status, burndown chart, etc)-Investigate and remove any impediments encountered by the team-Serve as a buffer for the team in order to maintain focus on quality and continuous delivery

-Responsible for executing tests for autonomous robotic machines-Collaborate with engineers and service personnel to support product testing-Assist with defining and evolving the testing role within the organization-Test code in products, both in the lab and in the field-Create and maintain test cases to perform regression testing of software upgrades-Document QA procedures, standards and job aide

Celerity – Richmond, VA Consultant as Quality Assurance Analyst for Capital One-Writing test cases and testing RESTful APIs utilizing tools like Postman-Validate web user interface (UI) elements and properties-Efficiently manage multiple client requests within a fast paced and dynamic environment-Document QA processes, standards and job aids

-Execute manual testing of SaaS and web-based applications on various devices, platforms, and across multiple web browsers-Design and develop efficient test cases based on user story acceptance criteria within an Agile Scrum framework -Utilize MySQL and MS SQL Server 2014 to perform back-end data verifications-Verify application compliance of ADA Standards (Section 508) -Identify and compose detailed bug reports -Associated project and testing tools include: HP Quality Center, JIRA, Xray-Certified ScrumMasterCompany website:http://agilquest.com/

-Perform digital content validations on various devices, platforms, and cross-browsers-Validate web user interface (UI) elements and properties-Develop efficient test cases based on customer intent or requirements-Conduct regression testing in staging, beta, and production environments-Responsible for QA assignments of two projects: main website (WWW) and micro sites-Efficiently manage multiple client requests within a fast paced and dynamic environmentCompany website:http://www.celerity.com/http://www.capitalone.com/

-Collaborate with business users and development to advise in test planning and design for projects-Actively work with cross functional teams to verify resolutions of current production bugs-Interpret business requirements to compose comprehensive test plans for application enhancements and strategic projects-Develop and execute effective manual test cases for various projects-Practice Agile Scrum methodology within a process development team to streamline current workflows and establish new policies and procedures-Adhere to HIPPA guidelines to protect PHI and other confidential informationCompany website:www.corvesta.com/

-Implemented manual black-box testing within Agile Scrum model to verify applications which manage high security access systems -Analyzed functional requirements to design and develop efficient test cases -Executed functional, regression, and usability testing of multiple (C#, Java, .Net) web-based applications -Documented software defects using bug tracking system and collaborated with software developers to promptly correct issues-Contributed to high-reliability technology releases as a result of effective testing that repeatedly achieved high customer-satisfaction-Constructed and routinely maintained an extensive wiki site which provided a comprehensive software guide for end usersCompany website:www.medeco.com/

AT&T Global Sales Operation; Test Analyst (4/11-4/12)-In testing lifecycle, perform test executing to test closure-Perform system and regression testing-Execute and verify test cases -Identify defects and report to management and development-Create job aids and assist team members with cross training-Update test case stepsEdge Automation software product; Functional Team Member (08/09 -10/09)-Achieve basic understanding of insurance industry -Test case development-Automation script debuggingTapestry; Functional Team Member (11/08-6/09)-Establishing knowledge base of all Tapestry areas-Analyzing, writing, executing, and documenting basic test cases and regression tests -Reviewing change requests and change order design proposals-Reviewing change order detailed designs and use cases-Practicing basic skills of Unix and VI For further project descriptions please view the link below by copying and pasting into your browser:http://www.cgi.com/en/solutionCompany website:http://www.cgi.com/web/en/home.htm

Within the timeframe listed, I completed two co-op rotations that included the duties listed: - Prepared routine reports with Excel and DBMS - Assisted managers by preparing presentations and conducting data analysis- Compiled information intended for Six Sigma projects- Maintained department’s intranet websiteCompany website:http://www.nscorp.com/content/nscorp/en.html

Company website:http://www.aspenmotiontech.com