Stephanie Chen is a Manager at Talent Compass Consulting Limited(拓仕人力). She possess expertise in project management, management, team leadership, business analysis, training and 8 more skills. She is proficient in Japanese, Russian and English.
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ManagerTalent Compass Consulting Limited(拓仕人力) Mar 2018 - Present中国 广东 广州热招职位:数据科学家-上海、深圳自动驾驶算法-北京 -
Global Talent Acquisition ConsultantRandstad China Jun 2014 - Feb 2018中国 广东 广州1.Responsible for IT & Internet recruitment,R&D and Sales Marketing positions,including Product Management/Social Media/Online Marketing planning/CTO/Java Developer/Hadoop Engineer ect.2.Building up and maintaining relationship with clients. -
Business ConsultantPaypal Dec 2013 - Jun 2014中国 广东 广州1 Enhance liaison and communication with existing customers, provide effective information in international e-commerce industry; 2 Expand the scope of the customer's product or category to help customers business growth, complete appropriate assessment indicators assigned ; 3 to help customers use PayPal product specifications, giving reasonable suggestions to help customers to reduce transaction costs, providing correct solution to protect customer transactions safety; 4 Co-operation with other departments of the company, providing customers with one-stop solutions in foreign trade, and other useful information to solve; 5 To help customers analyze their business model, ferreting out the real needs of customers, providing integral product and operational effective solution, having certain impact on customer decision-making and business trends; 6 Help customers optimize the use of workflow, enhance the customer satisfactory.7 Collect and feedback customer issues and competitive market conditions timely, suggest ways to solve the problem and recommendations based on their own judgment. -
Senior Customer RelationsEf Education First Jul 2009 - Jun 2013中国 广东 广州Accountable for:1.Create and maintain a welcoming environment for student and potential customers. Provide profession consulting services. 2.Help students plan and review study progress according to schools’ learning approach by cooperating with foreign academic staff. Keeping direct contact to understand customers demand, customize action plan for each of them. 3.Given advice for each customer individually to control their expectation and cultivate them into loyal customers over time. 4.Ensure customers renew study contract and persuade them involve school’s new products to achieve sales target. 5.Manage and lead the service team to boost both referral sales, renewal of contract to ensure high-quality customer service throughout the student experience. Train, audit and mentor service and sales operations throughout the center. Personal Capacities: always maintain a professional image and attitude, good communication and coordination with all aspects of personnel, cultivating a sensitivity and strong mindset of customer demand, when encounter customer complaints can appease customers’ mood and provide multiple effective solutions to meet customer needs. Easy to face selling pressure, achieve monthly sales target outstandingly by continuous learning.
Stephanie Chen Skills
Stephanie Chen Education Details
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Bachelor Of Education (B.Ed.)
Frequently Asked Questions about Stephanie Chen
What company does Stephanie Chen work for?
Stephanie Chen works for Talent Compass Consulting Limited(拓仕人力)
What is Stephanie Chen's role at the current company?
Stephanie Chen's current role is Manager.
What schools did Stephanie Chen attend?
Stephanie Chen attended Guangdong Polytechnical Normal University.
What skills is Stephanie Chen known for?
Stephanie Chen has skills like Project Management, Management, Team Leadership, Business Analysis, Training, Coaching, Recruiting, Business Strategy, Social Media, Customer Service, Change Management, English.
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Stephanie CHEN
Customer Success | Project Management | It Consulting | Saas | CloudHuangpu District1profitero.com -
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Stephanie Chen
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