•Responsible for the completion of Federal tax documentation and distributing it to the appropriate party •Review closing package to obtain the necessary documentation to communicate with outside mortgage tracking vendor. •Scanned a high volume of documents.•Supervise and train summer employees on basic office skills, computer systems, organization, and expectations. •Led a redistribution of documents for a closing office. •Managed supplemental staff for various duties in supporting the relocation.•Assisted with target marketing of current and past customers. •Learned basic reconciliation of escrow accounts.

•Operated cash registers to process customers’ transactions accurately and efficiently.•Helped assist managers in training new employees.•Completed orders in a timely manner

•Answered multiline phone systems professionally while providing accurate information and directing calls to appropriate departments.•Greeted visitors upon arrival at the office and assisted with their needs.•Performed general clerical duties such as scanning and mailing packages.•Wrote title policy letters and distributed completed policies to owners & lenders