Stephanie Schmidt Email and Phone Number
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I'm a Director of Employee & Driver Services at J. J. Keller & Associates, Inc. In other words, I work with the team responsible for auditing and processing all of the compliance documents our clients and vendors send us.Bringing the client experience into our operational team is something that I enjoy doing. I care equally about our associates and the clients that we serve; relationships are very important to me. I've been involved in so many great initiatives in the past few years that it's hard to narrow it down to one! I've been involved with helping clients drive compliance, solving complex challenges in how we interact with our clients and their technologies, bringing new clients onboard, figuring out ways to deliver new services, finding new ways to meet our clients' needs and more.What I love most about my job is that no two days are alike - each day brings new and exciting challenges! Our J. J. Keller Managed Services team is exceptional at collaborating across functions to get everything done -- it truly is amazing to be a part of this team!I've worked at J. J. Keller for over 15 years because I feel like what I do makes a difference for the company, our associates and our clients. The company cares about me as an associate and has invested in my development so that I could continue to grow with J. J. Keller. The investment in my development has been through training, mentorships and having leadership that spent time with me planning and working towards my goals.The majority of my time is spent in gyms or at fields with my kids and their various activities. I also enjoy reading, kayaking and spending time with my extended family.
J. J. Keller & Associates, Inc.
View- Website:
- jjkeller.com
- Employees:
- 1292
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Sr Director Of Service OperationsJ. J. Keller & Associates, Inc. Jan 2024 - PresentNeenah, Wisconsin, United StatesResponsible for leading the operational delivery of compliance solutions for the Driver & Employee service lines within Managed Services, ensuring processes are delivered on-time, with quality, within productivity objectives, and in line with expectations.
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Director Of Service OperationsJ. J. Keller & Associates, Inc. Jul 2022 - Jan 2024Neenah, Wisconsin, United StatesResponsible for leading the operational delivery of compliance solutions for the Driver & Employee service lines within Managed Services, ensuring processes are delivered on-time, with quality, within productivity objectives, and in line with expectations.
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Associate Director Of Client ServiceJ. J. Keller & Associates, Inc. Jul 2021 - Jun 2022Responsible for overseeing the activities of the assigned client service staff to ensure all customer requirements and deliverables are met on-time and with quality. Act as liaison between Managed Services clients and the service delivery team to ensure client satisfaction is delivered in balance with maintaining profitability.
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Sr. Client Service Manager - Primary AccountsJ. J. Keller & Associates, Inc. Jan 2020 - Jul 2021Management of the Primary Accounts client segment working to build meaningful client relationships and loyalties, ensuring service meets or exceeds expectations, assisting with new service roll outs, leading and developing the Primary Accounts leadership team and remaining on top of the current and pending regulatory changes that affect clients.
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Strategic Accounts ManagerJ. J. Keller & Associates, Inc. Dec 2016 - Dec 2019Serve as the management-level contact to accounts managed within Strategic Accounts - Managed Services by building client relationships and loyalties, coordinating and leading client visits, executing service program changes, assisting with new service implementations, resolving complex issues, leading and developing the client service team, and remaining on top of the current and pending regulatory changes that affect clients.
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Major Accounts Manager - Managed ServicesJ. J. Keller & Associates, Inc. Jan 2015 - Dec 2016-Serve as the management-level contact to accounts serviced within the Major Accounts department- Coordinate and lead client visits- Execute service program changes- Assist with new client implementations- Resolve complex client issues- Lead, develop, and coach client service team- Remain on top of current and pending regulations that affect clients
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Major Accounts Supervisor - Managed ServicesJ. J. Keller & Associates, Inc. Oct 2012 - Dec 2014Neenah, Wi- Serve as the management-level contact to accounts serviced within the Major Accounts department- Coordinate and lead client visits- Execute service program changes- Assist with new client implementations- Resolve complex client issues- Lead, develop, and coach client service team- Remain on top of current and pending regulations that affect clients
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Csa Services SupervisorJ. J. Keller & Associates, Inc. Oct 2011 - Oct 2012Neenah, WiManagement-level contact to the client accounts serviced within the CSA Services department. Maintained expertise on DOT regulations and the CSA carrier enforcement model. Identified service modifications to accommodate client need and changes to the CSA enforcement model.
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Marketing Communications SpecialistJ. J. Keller & Associates, Inc. Jan 2007 - Oct 2011Handle the PR and customer communications for J. J. Keller's Business Services - including Internet Products (FleetMentor, KellerOnline, Prospera, RegSense, and CSA Management Suite), Compliance Services, Technology Solutions (J. J. Keller's Encompass, Driver Management Online, Vehicle Management Online), and Consulting Services. - Plan, direct, and implement all communication programs for online products covering human resource, workplace safety, and transportation markets- Ensure clear and consistent messaging is present in all communications received by customers- Review and edit content for five weekly and two monthly e-newsletters- Build and maintain strong relationships with industry trade publications- Evaluate and measure the success of all communication programs
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Marketing ManagerLife Cycle Engineering Oct 2002 - Dec 2006- Developed general marketing strategy for company- Helped to jumpstart marketing within the organization, formalized the process, and developed a plan- Developed and managed budget for marketing activities – successfully increased budget by 300% based on results- Developed an extensive press list of various industry publications that included over 400 publications across industry and government- Initiated and completed various award applications which resulted in the company winning several awards for the successful application of its leading-edge services- Directed the development and launch of new company logo, which included the creation of corporate identity collateral and a tradeshow booth that could be used across the various divisions of the company- Developed & managed relationships with all industry partners -
DirectorDowntown Fond Du Lac Partnership Apr 2002 - Oct 2002Managed downtown redevelopment/marketing efforts w/ volunteers.
Stephanie Schmidt Skills
Stephanie Schmidt Education Details
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Marketing -
Business Administration / Marketing -
Sheboygan North High
Frequently Asked Questions about Stephanie Schmidt
What company does Stephanie Schmidt work for?
Stephanie Schmidt works for J. J. Keller & Associates, Inc.
What is Stephanie Schmidt's role at the current company?
Stephanie Schmidt's current role is Sr Director of Service Operations at J. J. Keller & Associates, Inc..
What is Stephanie Schmidt's email address?
Stephanie Schmidt's email address is sd****@****ail.com
What is Stephanie Schmidt's direct phone number?
Stephanie Schmidt's direct phone number is +192072*****
What schools did Stephanie Schmidt attend?
Stephanie Schmidt attended University Of Phoenix, Marian University Of Fond Du Lac, Sheboygan North High.
What skills is Stephanie Schmidt known for?
Stephanie Schmidt has skills like Marketing Communications, Marketing, Public Relations, Leadership, Management, Digital Marketing, Customer Service, Media Relations, Account Management, Strategic Planning, Business Relationship Management, Strategy.
Who are Stephanie Schmidt's colleagues?
Stephanie Schmidt's colleagues are Daniel Murphy, Brian Ramsey, Mary Techlin, Renee Mentzel, Justin Wieseler, Ashley Schlosser, Kyle Schmidt.
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Stephanie Schmidt
Entrepreneur | Influencer & Creator Marketing | Recruitment & Human Resource SpecialistLanghorne, Pa -
2gmail.com, socialimpact.com2 +126240XXXXX
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Stephanie Schmidt
Vice President Of Strategy Ph.D. #Sustainability, #Datacenterofthefuture, And #WomenintechMelbourne Beach, Fl -
2fritolay.com, pepsico.com3 +197296XXXXX
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