Stephanie Emery, Cam Email & Phone Number

North East, Maryland, United States

Baltimore, Maryland

• Maintained an average YTD occupancy of 96.71% and an average net effective rent/sqft of $1.71 at a multi-phase luxury garden style community comprised of 389 units • Managed resident accounts by depositing rental payments and successfully closing the accounting month with a YTD average delinquency of 2.4%• Assisted in the properties achievement of exceeding our budgeted NOI with a favorable YTD variance of 6.78% • Successfully handled leadership of the property in the absence of the Property Manager to include ownership and company reports, daily tasks, coaching and overseeing the management and maintenance teams.• Assisted with frequent audits and inspections to ensure we are compliant with safety guidelines and Bozzuto philosophies • Assisted the Property Manager in effectively managing operations by leading a strong team of 8 through various levels of career development• Analyzed the needs of residents and prospects to build extraordinary experiences promoting resident retention and positive online reviews

Baltimore, Md

• Maintained occupancy of 98% at a Luxury High Rise Community consisting of 235 units with a personal minimum monthly closing ratio of 36%. • Obtained 60+ net leases between January – July 2017 with a closing ratio of 61%• Assisted Property Manager with weekly and monthly owner reports, accounts payable and capital projects.• Perfected daily tasks such as the work order report, daily checklist, answering phone calls, promptly responding to emails, efficiently touring prospective residents, and the thorough completion of move-in and move-out procedures. • Exceled in resident retention by planning weekly and monthly events and resolving resident issues to maintain or exceed budgeted retention rate.• Proficient in company and industry software to include Yardi, CRM, PayScan, Core Logic, Blue Moon, Leonardo, Comvibe and Ultipro.

Certificate, Meeting & Event Planning

Hs Diploma

Master Of Arts, Management And Leadership

Bachelors Of Science, Human Services

Activities and Societies: Residence Life, National Residence Hall Honorary, Sigma Alpha , President - Human Services Club, Mustang Crew.