Stephanie Estes Email & Phone Number

Virginia, United States

Golden Paw Pet Transport is a one-person puppy nanny service specializing in safe, stress-free ground and air transportation for puppies and small dogs within the United States. Tailored to pet owners, breeders, and rescue organizations, this service offers a personal, caring alternative to traditional pet shipping. By prioritizing comfort and safety, I deliver exceptional service and peace of mind.

After a successful tenure at Capital One, my position was affected by a company-wide restructuring initiative, resulting in a career break. I’ve used this time to focus on personal and professional development. This period has given me a renewed perspective and enthusiasm, and I’m now eager to bring my skills, resilience, and insights to a new role where I can contribute to a team’s success and growth.

Mclean, Va, Us

Mclean, Va, Us

Mclean, Va, Us

- Developed and managed Quality Assurance processes and operations for Small Business Payment Protection Program (PPP) Lending - Led the resolution of audit findings and cyber security risks for PPP lending

Mclean, Va, Us

- Led and managed the design, development and implementation of the Enterprise External Fraudoversight function (Second Line of Defense) - Managed governance and communications for 10 lines of business - Set scope and schedule for build out of the function - Aligned external fraud risk assessment schedule across 8 risk categories to ensure efficiency in theexecution of the function - Coordinated activities between Audit, Operational Risk Management, Compliance and External Fraudlines of business on improvements

Mclean, Va, Us

- Successfully led the remediation of process level assessment findings to address regulatory commitments

Mclean, Va, Us

- Collaborated across teams and organizations to define, develop and deliver plans forsuccessfully migrating Treasury Management clients onto a new platform, includingoversight of production release activities - Developed and managed treasury management migration communications, andgovernance, including co-leadership of central command center - Product Owner responsible for treasury management client reporting scope

Mclean, Va, Us

- Facilitated the adoption of agile portfolio management practices for Retail Bank Deposit products - Facilitated portfolio review and decisions for implementation

Mclean, Va, Us

- Led Agile Transformation for Retail Operations fraud case management teams - Coached teams to successful agile delivery of new fraud case management system - Facilitated the development and delivery of the proposed Deposit Platform Strategy forexecutive consideration and decision-making, resulting in approved 5 year plan

Mclean, Va, Us

- Developed and implemented program management structure of large-scale middleware changeinitiative in preparation for strategic move to the Cloud - Managed scope and delivery of 7 work streams for upgrading software suites,construction and installation of new 2400 ATMs, including 3 third-party contracts fordelivery, to meet Americans with Disability Act requirements by regulatory deadline

Mclean, Va, Us

- Product Manager and project delivery lead for build out and installation of GRC application for theenterprise - Onboarded 8 Control Programs to manage risks, controls, issues, events, mandates, policies and procedure adherence

Mclean, Va, Us

- Developed and delivered training to 400+ associates on the PeopleSoft finance system - Managed schedule and oversaw documentation of all bank operations businessprocesses that impact corporate financial statements (Sarbanes-Oxley Act of 2002) - Personally conducted CEO and Executive Committee interviews annually, to satisfysection 302 of the Act - Collaborated with KPMG consultants, Internal and External Audit teams throughoutdelivery of 287 processes and 1200+ controls - Oversaw and managed execution of Sarbanes-Oxley requirements for Card Systems(Project Helix); exceeded expectations for delivery date and resulted in successful audit review - Oversaw and managed the execution of Sarbanes-Oxley requirements for acquisitions

Mclean, Va, Us

- Managed Chief Technology Officer’s calendar, travel planning and expense reports - Collaborated with CTO on speechwriting - Responsible for ensuring CTO had regular, direct contact with CEO and ExecutiveCommittee members - Designed, organized and facilitated monthly, quarterly and annual team-building eventsfor group of 120 CTO direct reports

Finance, General

General Studies