- Responsible for analyzing month over month consultant and project performance. Introduced a new forecasting model to effectively predict month by month performance and determine efficiencies in the organization. - Mentored and managed staff to successfully hit their goals. Coached director team on difficult conversations with consultants and clients. Oversaw job application and hiring process for all services staff- Implemented complete overhaul of Onboarding process, creating framework, content, and guiding new hires through the process. Onboard new hires 50% faster, letting staff hit billable targets more quickly- Engaged in Sales opportunities, leading prospect conversations and product demonstrations. Drafted and reviewed proposals to secure new business.

Cloud for Good works with mission driven organizations, nonprofits, and educational organizations to create and implement strategic solutions based on cloud technology. We are Salesforce experts and speak fluent nonprofit.

Cloud for Good works with mission driven organizations, nonprofits, and educational organizations to create and implement strategic solutions based on cloud technology. We are Salesforce experts and speak fluent nonprofit.

• Founder and President of Salesforce consulting firm• Project work included Sales Cloud implementations, Apttus CLM and Products and Pricebooks, and post-implementation evaluations and analyses• Lead all sales, marketing, pricing, and operations decisions

Solution Architect and Manager- Created architecture design, and managed Salesforce configuration for multiple clients- Directed requirements and BPR sessions to translate client requests to business and functional requirements for the internal development team.- Managed major software upgrade releases, go-lives, and production launches requiring close coordination of business analyst and developer teams

- Oversaw business analyst team responsible for coordinating all configuration and customization of solutions for multiple Salesforce implementations- Supervised all User Acceptance Testing, creation of training materials, and delivered training to end users- Developed curriculum, and served as lead trainer, for week-long intensive training sessions for over 35 participants. Facilitated train the trainer sessions for multiple client sites.

SchoolforceSep 2010 – Oct 2012Project description- Served as lead Business Analyst for SchoolForce, a cloud computing, mobile, standards based SIS platform built on force.com by Acumen Solutions- Led requirements and BPR sessions to translate client requests to business and functional requirements for the internal development team- Created multiple client deliverables including mock-ups, design documents and training materials- Developed curriculum, and served as lead trainer, for week-long intensive training session for over 35 participants. Facilitated train the trainer sessions for multiple schools.- Managed four major software upgrade releases, coordinating activities for the business analyst and developer teams- Authored release notes for major releases

• Served as Salesforce.com System Administrator for 100 users across multiple departments and user profiles• Managed data and user security profiles• Consulted with internal departments to assess how Salesforce can meet their business requirements• Designed and implemented custom configurations and workflows to support internal and external processes• Managed external consultants responsible for on-going development work• Presented Salesforce.com functionality at company-wide meetings, group training sessions, and one-on-one meetings

• Executed and coordinated virtual meetings, and in-person meetings, for corporate executives• Led nine month vendor search and implementation project to integrate a new web conferencing product• Trained new staff and departmental points of contact on technology and best practices• Received promotion after nine months in recognition of work ethic and ability

• Assisted sales team in marketing and sales efforts to university professors • Compiled, analyzed, and disseminated market research• Evaluated competitors pricing and managed sales database via Salesforce.com• Acted as liaison between field sales organization, national sales manager and all HQ-based functional groups, to streamline and create processes

• Motivated volunteers in battleground voting precincts• Contributed to the 1,200 voter turnout for John Kerry on Election Day• Built a team of nearly one hundred volunteers through aggressive recruitment• Planned meetings and training sessions to develop volunteer team• Supervised office that raised over $100,000 for the Kerry/Edwards presidential campaign• Managed local office including all recruitment, training, personnel and finances