Stephanie Aoun Email & Phone Number

Munich

Beirut, Lebanon

-Promoted the sales activities and company’s networks.-Took part in achieving the company’s sales targets, by obtaining new potential customers and retaining existing clients.-Managed and ensured the quality and consistency of the delivery of service, fulfilling customer satisfaction and following-up on campaigns.

Beirut, Lebanon

-Handled the B2B sales of CarteFolie loyalty program.-Managed the existing customers and continuously seeking new accounts.-Provided regular input on all account activity to the upper management, including status and call reports on a weekly basis.

Beirut, Lebanon

-Set the yearly business plan of Post-it®, Scotch®, and Scotch Smart® to achieve sales growth.-Conducted market analysis in order to define goals for market share.-Controlled and managed inventory with the procurement department in order to minimize the risk of having expired and out of stock products and to ensure a good stock rotation.-Coordinated with sales team and sales manager to ensure implementation, monitored and followed up on all marketing guidelines and sales activities of the brands.-Managed and implemented all marketing activities to ensure a proper product development, pricing, distribution and promotions.-Performed market visits to ensure the proper plans implementation and collected competitive marketing data.-Communicated with supplier concerning orders, sales, promotions and new launches to ensure brand market share and profitability growth.-Set merchandising plans and guidelines in order to comply with brands strategy.-Monitored sales constantly through report generation to guarantee achieving the targets.

Beirut, Lebanon

-Handled the B2B Marketing of Post-it®, Scotch®, and Scotch Smart®.-Promoted and created demand from existing and potential key-accounts through building and maintaining a solid relationship based on a data collection and analysis.-Coordinated with sales representative regarding targets setting and achievement. -Ensured the achievement of key-account coverage target to enlarge companies’ portfolio and converted potential key-accounts to 3M products.-Followed-up on customer’s complaints in order to increase customer satisfaction.-Engaged in business development on a vertical market segment based approach to introduce 3M products and endorsed sales target.-Managed the B2B budget and plan for optimal use.-Prepared the yearly Marketing and Sales Plan for the B2B market and re-sellers.-Conducted market visits in order to assess market needs and get re-sellers feedback. -Monitored competitors ’activities and recommended actions.

Beirut, Lebanon

-Provided customer service by responding to sales and clients’ inquiries-Managed store operational and administrative issues such as inventory control, visual merchandising, price changes, client’s database and invoice calculation

Beirut, Lebanon

-Assisted in events and congresses’ preparation-Managed website, facebook page, linkedIn and online campaigns-Was involved in design and distribution of promotional materials-Conducted a market survey and interdepartmental audit to increase patient satisfaction

Beirut, Lebanon

-Was involved in the distribution and merchandising of essence® brand-Presented a market study concerning the launching of a new range of products

Beirut, Lebanon

-Assisted with personnel’s administrative requirements -Was responsible of writing “minutes of meeting” reports and maintaining file records

Beirut, Lebanon

Was in charge of updating the database for new or existing customers

Beirut, Lebanon

-To create and update the database as part of customer service-To promote financial products & services

Beirut, Lebanon

•Worked as a hostess for major events

Certified Digital Marketing Professional, Digital Marketing

Through this certification I strengthened my skills in : Social Media Marketing - Paid Search (PPC) with Google Ads - SEO - Content.

Master, Marketing Des Services

Ba, Business Administration

Education record

Education record

Activities and Societies: Scout